Contract management
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Laura Bertolini
9
2011-10-24 05:15 Configuration Management Process ITIL Process
Configuration Management Process Overview
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文件内容:[No,New contract,1. Negotiate terms with provider,CMDB,3. Purchase contract,Service support,delivery,etc,2. Businessapproval(*),(*) Approve contract,Yes,4. Relate extension to original contract,Yes,Notify asset manager for expiration of contracts,3. Purchase contract,2. Businessapproval(*),Renew contract,4. Relate to appropriate CIs,1. Negotiate terms with provider,Time passes (length of contract - X),Asset Management -Procurement,No,Asset Manager,Business Manager]