ITIL V3 Lifecycle Process
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Kris Williams
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2011-10-28 08:50 ITIL Process ITIL Lifecycle
ITIL V3 Lifecycle Process
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文件内容:[OPERATE,Portlete,MANAGE,GRC, Change & Configuration, Team,PLAN,ITIL Service Strategy,Envision, Project Plan, Build, Stabilize, Deploy,Business IT Alignment, Reliability, Policy, Financial mgt,ITIL Service Transition,Operations, Service, Monitor&Control, Customer Service, Problem mgt,DELIVERY,Project Plan Approved,Operational,ITIL Continual Service Improvement,ITIL Service Operation,Release,ServiceAlignment,ITIL Service Design,Policy & Control,GRC, Change & Configuration, Team,GRC, Change & Configuration, Team]