ITIL Process
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Jacqueiline Martin
10
2011-12-22 13:31 Process Model ITIL Process
ITIL Process
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2条评论
  • Elvi Janolino 2012-01-10 14:59
    Thanks a lot for sharing. My sincere admiration for your work.
  • suvi kakola 2012-01-12 10:09
    Sorry, I am not quite clear with your direction, could you please add some arrows? will be more persuasive..

文件内容:[Financial Management,Release Management,Service Support,Customer Relationship Management,Avaliability Management,Configuration Management,Capacity Management,Incident Management,Service Desk,Problem Management,IT Service Continuity Management,Service Delivery,Change Management,Security Management,Service Level Management,Network, Systems, DB and Operations Management,Business, Customers, Users,The ITIL Process Model]