process excellence 2
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suvi kakola
2012-02-21 10:10 Process Excellence Diagram
process excellence diagram
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文件内容:[the process is RELEVANT to all of the people affected by, and involved in, the process,technology is intelligently applied to achieve Focus, Alignment and Relevancy,SUPPORT,FOCUS,ie, focus will expose the process that exists behind an undesireable outcome, along with the means to measure real process improvement,ie, - if it isn't helping ahieve the outcome it shouldn't be there!,ie. - automation, integration, user interface, compliance, personalization,RELEVANCY,ALIGNMENT,the outcome we seek, versus the outcome that now exists,the process is aligned, IN EVERY ASPECT, to achieving our desired outcome,ie, customers, internal customers, those who do the work, those who manage, oversee, and lead]