Core Practice for Small Business

Strategic

Solutions

Marketing

Tactical

PolicyPeople planOrg structureSafety and healthCultureDevelopmentIncentiveRecruitmentDeploymentAppraisalReorganisationTermination

Governance

PortfolioResourcesPlanningExecution

Balanced Scorecard Business planning Knowledge Risk and compliance Business continuity Partners Legal Audit Monitoring Quality assurance Change CoPr Project Management

Service Levels Service Desk/Inc Problem Availability CSIP User satisfaction Capacity

Computing

Service

AnalysisStrategyProductsDemandChannels

Financial planBudgetTaxAPARPayrollFinancial controlInvestmentAssets

Value chainOperations planSupplyProductionDistributionStock controlTQMIT Production

Computing PlanAssessmentGovernanceArchitectureSecurityReleaseProvisioningIT SupportInformation

Sales

Operations

Customer(CRM)StrategyLead generationLead trackingCampaignForecastingRetailExport

Projects

RequirementsAcquisitionDevelopmentImplementationMaintenance

People

Finance