Customer Request Service
2012-03-20 09:43:59 举报
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request
Customer-side
Customer Request Service process
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exchange access
field engineers (FE)automatic jumpering manual access to frames
I50 on-line salesinputs information and builds job
number allocationauto where possible
control work
(WMC)domain administration job allocation
customerrequest service
credit referencepossible referral
routing & recordspair allocation
line plant enquirypossible survey
field engineers (FE)frame technician jumpers barr pair in exchange
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