Critical Success Factors
2012-11-06 10:15:22 3 举报
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the relationship with organizational level KPIs and each CSFs are shown below:
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Employees
* Lag Indicator:ESAT * Lead Indicator: * Technology Projects * Smail Group to contribute
OrganizationalKPIs
Customer
* Lag * Ontime Delivery * Cost Containment * Lead * Investment in Customer Program.
Shareholders
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