CSCP 2022

a. Competitive environment

b. Demand patterns

1. Perform historical analysis

2. Perform environmental scan and market analysis

3. Perform product assessment

A. Collect and Analyze Historical and Environmental Demand Data

2. Analyze product life cycles

B. Influence Demand Through Marketing Activities

a. Qualitative

b. Quantitative

c. Extrinsic

d. intrinsic

1. Select appropriate forecasting methods

a. Forecast error

b. Forecast bias

2. Measure Forecast accuracy

C. Build the Forecast

1. Execute sales and operations planning(S&OP) process

2. Manage inputs and outputs

3. Perform reconciliation and analysis

D. Align Supply with Deman

Ⅰ. Forecast and Manage Demand

1. Design the supply chain network

a. Supply chain technology applications

c. Legal requirements

2. Design and manage end-to-end supply chain connectivity and visibility

A. Define and Manage the Supply Chain Network

1. Create data

2. Update data

3. Cleanse data

4. Retire data

1. Define financial metrics and reports

2. Define operational metrics and reports

3. Utilize dashboards and balanced scorecards

4. Incorporate Supply Chain Operations Reference(SCOR) metrics

Ⅱ. Manage the Global Supply Chain Network and Information

a. Manufacturing capabilities

b. Core competencies

c. Total cost of ownership(TCO)

1. Perform make-or-buy analysis

2. Define sourcing requirements and timing

A. Align Sourcing Activities to Demand

1. Create segmented sourcing strategy

2. Conduct supply base analysis

3. Identify savings opportunities

4. Rationalize or right-size supply base

B. Manage Categories for Sourcing of Products and Services

1. Manage initial supplier qualifications/evaluation(ex. include financial stability and management of policies and performance)

b. Determine value-added services

2. Develop contracts

C. Evaluate and Select Suppliers

1. Place orders(standard.blanket.and e-procurement)

3. Reconcile and approve invoice for payment.

4. Analyze sourcing processes for automation

D. Manage Purchase Orders

Ⅲ. Source Products and Services

1. Develop master schedule

2. Determine material requirements

3. Evaluate capacity requirements

A. Plan Operations

1. Align inventory requirements with demand

2. Develop replenishment strategy

3. Manage product disposition and obsolescence

4. Manage product traceability and chain of custody

5. Define and execute physical inventory and cycle counting

B. Manage inventory

1. Compare operational performance against plan

2. Compare financial peformance against plan

3. Evaluate inventory accuracy

4.Report against key performance indicators(KPIs) and other objectives 

C. Measure and Assess Performance

Ⅳ. Manage Internal Operations and Inventory

1. Develop and execute the warehousing strategy

2. Develop and execute the transportation strategy

3. Develop and exectue logistics planning and information systems

A. Define and Manage Distribution Network

3. Select mode and transport providers

B. Provide Distribution Services

1. Comply with import/export regulations

2. Utilize incoterms

3. Understand foreign/free trade zones/trading blocs

4. Provide appropriate documentation

C. Evaluate Trade Considerations

1. Determine reverse logistics activities

2. Analyze costs and benefits

3. Determine use of warranties and disposition

D. Design and Manage Reverse Flow

Ⅴ. Manage Supply Chain Logistics

a. Interpret voice of the customer

b. Design customer service offerings

c. Define measurements and key performance indicators(KPIs) with customer 

1. Cultivate customer relationships

A. Manage Customer Relations

b. Establish supplier management programs and partnerships.

1.Cultivate supplier relationships

b. Establish supplier development and improvement programs

c. Execute supplier remediation plan

d. Manage quality cases or claims

2.Measure supplier performance and provide feedback

B. Manage Supplier Relations

Ⅵ. Manage Customer and Supplier Relationships

1. Perform contingency planning to minimize impact

2. Eliminate avoidable risks

3. Accept unavoidable risks

C. Determine Responsse to Mitigate Risks

D. Execute and Evaluate Risk Response

Ⅶ. Manage Supply Chain Risk

1. Evaluate existing supply chain strategy

2. Redesign strategy for optimization

A. Optimize the Supply Chain Strategy

1. Evluate existing supply chain network and processes

2. Redesign network and processes for optimization

B. Optimize the Supply Chain Network and Processes

1. Incorporate triple bottom line(TBL)

2. Follow United Nations(UN) Global Compact guidelines

3. Utilize the Global Reporting Initiative(GRI) Standards

5. Develop sustainability metrics

C. Embed Sustainability into the Supply Chain

1. Understand various emerging trends

2. Assess the impact on current practives

3. Incorporate changes as needed

Ⅷ. Evaluate and Optimize the Supply Chain

CSCP 2022