Software Service Cross-Function Process
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Laura Bertolini
2011-10-15 08:51 Software Service Process Cross-Function Process
Software Service Cross-Function Process
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文件内容:[Technical Support,Yes ,Sales,Error report,Reproduced the issue,New issue,Resolve solution, No ,Development,Customer,Get more details from customer,Confirm with customer,Yes ,Sales issue,Finished,Finished,Reproduced the issue,Technical analysis,Resolve the issue and respond customer,No ,Confirm with customer,No ,鏂囨。,Test the issue,No ,Resolve solution,More feedback,Customer request help or report Errors,Tester,Fix the issue,Software Service Cross-Function Process,Yes ,Yes ]