Customer Complaint/Return Process
2011-10-26 09:18:20
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Customer Complaint Return Process - Comply with JESD 671
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大纲/内容
Phenomenon confirmationLot history investigationRecovery
OVERSEA SECTION in JAPAN
Failure analysis
QA DEPARTMENT in JAPAN
ReportEffect confirmation
DESIGN DEPARTMENT
Comply with JESD 671
DISTRIBUTER
PRODUCTION DEPARTMENT
CUSTOMER
QA DEPARTMENT ENGINEERING DEPARTMENTDESIGN DEPARTMENT
Corrective actions
ENGINEERING DEPARTMENT
Investigation of failure conditionRecovery of failure products
CLAIMS
REPORT
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