Establish Metrics for To-Be Process
2012-11-06 09:33:58 0 举报
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Establish metrics that the process redesign team can use to evaluate the success of the To-Be process implementation. These same metrics may become the metrics that the day-to-day process manager will use to evaluate the process once it is in daily use.
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KA 6 - Task 6.9Establish Metricsfor To-Be Process
Role: Members of the redesign team
Knowledge of howcreate metrics to measure processperformance
Specific metrics tomeasure theperformance of theTo-Be process
Information aboutthe To-Be processand goals it is to achieve
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