The BPMM Maturity Levels - How They Work

Planned innovationsChange managementCapable processes

Productivity growthEffective automationEconomy of scale

Maturity Level 1Initial

Implement continuousproactive improvements toachieve business goals

Maturity Level 5Innovating

Stable processesReuse/knowledge mgt.Predictable results

Maturity Level 2Managed

Build disciplined work unitmanagement to stabilize workand control commitments

Repeatable practicesReduced reworkSatisfied commitments

Maturity Level 3Standardized

Motivate people toovercome problems andjust “get the job done”

Manage process and resultsquantitatively and exploitbenefits of standardization

The BPMM Maturity Levels - How They Work

Maturity Level 4Predictable