Siebel CRM Correction Flow

Receive Notification

Order Fallout-Correction flow

Create New Order

Query Orders Based on Order Number

Start

Order Fulfilment

Login in CRM

Create New Order Based on Failure Info

CRM

Submit New Order

Close TT

Update Order

Submit Order

AIA

Fullfilment System Fallout Specialist

Deliver Notification

Retrieve Failed Order

Receive Failed Order