英文版FAQ框架 (终)

2017-03-08 15:00:25   0  举报

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英文版FAQ框架（终）是一个精心设计的问答系统，旨在为用户提供清晰、简洁和易于理解的信息。这个框架包含了一系列常见问题及其答案，涵盖了各种主题，如产品介绍、使用方法、售后服务等。通过使用这个框架，用户可以轻松地找到他们所需的信息，而不需要花费大量时间在网站上浏览。此外，这个框架还具有搜索功能，用户可以通过输入关键词来快速定位到相关问题。总之，英文版FAQ框架（终）是一个实用的工具，可以帮助用户更好地了解和使用我们的产品。

作者其他创作

大纲/内容

E4B体系规划

E4B System

E4B是什么

What is E4B？

E4B 智慧生态体系（Wise Ecosystem for Business）由聚贸首创，是全球的企业与企业之间、产业与产业之间、国家与国家之间，通过全球化、智慧化的互联网平台，进行商品、服务、资讯的互联互通和高效协同，从而达到全方位优化全球产业结构、实现互利共赢的生态体系。

E4B system was initiated by JUMROE. It is an global and intelligent internet platform within the world enterprises, industries and countries. It is also an ecosystem which makes products, services and information interconnected and coordinated, so as to optimize the global industry structures and realize all-win game.

E4B能给企业带来什么

What E4B can bring to enterprises?

通过聚贸E4B 智慧生态体系，任何企业都可以高效对接产业链的上游供应商和下游客户，同时，获得来自全球优质服务机构提供的包括金融、物流、技术、大数据、咨询、认证等全方位的服务。

Via JUMROE E4B system, any companies could efficiently access to upstream and downstream players of industry chains, meanwhile, they can also acquire finance, logistics, technology, big data, consultancy, certification services from global quality agencies.

E4B目前有哪些版本

What versions does E4B have now?

企业版

Enterprise Edition

专门为国企、央企等大中型提供的版本，能够把所有与该企业相关的分支子公司、关联供应商、采购商、贸易商链接起来，为该企业及其相关企业提供E4B的全套服务。

It is specifically designed for state-owned enterprises and other large and medium-sized enterprises being able to put all related subsidiaries, associated with suppliers, buyers, traders link, for the enterprise and its related businesses provide E4B full service

园区版

Park Edition

专门为高新产业园、工业园、科技园等园区提供的版本，能够把整个园区内的所有企业关联起来，为园区管理和园区企业共赢提供全方位服务和支持。

It is a version specifically designed for high-tech industrial parks, industrial parks, science and technology parks, which can link all enterprises in the parks together to provide a comprehensive range of services and support for the park management and win-win results of the enterprises.

海外版

Overseas Edition

专门为海外大中型企业提供的版本，把海外某一地区或者某一个国家的企业关联到一起，提供全方位的服务和支持

This a version provided specifically for large and medium-sized enterprises overseas, to link the enterprises in a region or a country and provide them a comprehensive range of services and support.

E4B收费吗？

Is there any charge for E4B？

E4B有代运营吗？

Is thirdpartnar available for E4B?

是否提供SEO外包服务

Do you provide outsourcing service?

是否提供代运营服务

Do you provide thirdpartnar service?

是否有SNS社区化营销

Do you have any SNS marketing activity?

E4B是否有CRM系统

Does E4B have CRM system?

E4B里面的会员体系，账号体系是怎么样的

What is the membership system and account system for E4B?

E4B跟聚贸其他平台的关系

What is the relationship between E4B and other platforms of JUMORE？

E4B puts together the functions and resources of all sub-platforms of JUMORE, and it provides comprehensive and all-around services, which is different from the sub-platforms providing solutions and services in a particular field.

E4B目前有跟你们合作的企业吗

Do you have any cooperative companies using E4B?

Yes, we have reached cooperation consensus with Sinopec, and we are developing personalized E4B system for it. We also have cooperated with Shenhua Group.

如何申请加入E4B

How to Join E4B?

E4B平台由谁来维护？

Who is in charge of maintaining the E4B platform?

我有自己的平台，能和E4B互通吗？

I have my own platform. Can it be interconnected with E4B?

E4B有哪些特色功能

What features does E4B have?

The special features of the E4B model are global resources integration, global covering of value chain, and all-round services and support. In other words, on the E4B platform, enterprises can not only trade and cooperate with upstream and downstream business partners of the value chain; But also get services and support including finance, logistics, big data analytics, industry 4.0, consultancy and certification.

平台交易类

Trading related

电子签章

E-signature

合同上传有哪些注意事项

Any requirements for uploading contract?

Please upload contract in the format of jpg,jpeg,png,gif,bmp,text or pdf.

交易流程等

Trade process

交易流程是怎么样的？

What is the trade process on Jumore? How to work with Jumore?

For Buyers: Registration- Posting Buying Request- Negotiate with suppliers online-placing order- upload contract. For suppliers:Registration- Posting products- Negotiate with suppliers online-Confirm order- upload contract.

How do I post product? What is the process?

1, Sign in to My JUMORE>For sellers> Post New Products

2, Select a Category, then click on "Next".

3, Add product details and especially fill in all required fields with an asterisk (*).

4, You can add images for your products. Display one product photo or maximum six product photos. You may upload photos from your computer or from Photo Bank if photos have been previously saved there. Displaying up to six product photos is a good way to present your products to buyers more vividly in different angles or styles.

If you display up to 6 product photos, in your product detail page, the product photos will be displayed in a slide show.

议价是跟商家直接商议还是你们业务员转告对接？

How do we negotiate price? By contacting Jumore or supplier?

您好，议价是买卖双方自行进行沟通

Please contact supplier directly to negotiate.

Whom should the buyer contact with, Jumore dealer or supplier?

Please be advised that Jumore is not a supplier. Jumore provides a business information platform for buyers and suppliers over the world to connect.

If you want to buy products, please search in the search bar and contact supplier. If you need any help in your transaction, please contact Jumore for help.

买卖双方成交后，收取中介费吗？

Does Jumore charge service fees after reaching a deal?

您好，买卖双方成交后，不收取中间费

Currently, we do not charge for buying or selling at Jumore.

Do I need to identify for being a member of Jumore?

Currently, you can be a member of Jumore after the verification and affirmation by your registered email.

查看商品无法订购？

I can view the products, but I can not place the order, why? What can I do?

Please contact and inform us your account information, we will check it ASAP.

交易模式有哪几种

How many trading methods does Jumore have? What are they?

Spot Transactions

Forward Transactions

平台注册类

账号注册

Registration

Steps to register at Jumore Global?

Please login our website: http://www.jumoreglobal.com and register as a member by clicking Join Free. Then enter your email address and check the "The Terms of use Jumore.com" before you click"next" button to submit your request. Please kindly check your mailbox to verify your registration within 24 hours.

What can I do if "This email has been used " is prompted during registration?

Ensure your email address is composed of English letters or punctuations. Only one email address per account can be used to register on jumore.com.

If the "This email has been used" message is prompted during registration, please use another email address to register.

Why does my account fail to login to Jumore Global platform?

Make sure that the username and password are correct. Please note that the password is case-sensitive.

If you don’t receive an email within a few minutes, please check your spam folder. To avoid email spam, please add customer_int@jumore.com to the whitelist of your mailbox and reset the password again. After that, if you still have not received an email, please contact us directly.

Besides email, are there any other methods for registration?

So far, email is the only method for registration on Jumore international platforms.

会员如何注销账户？

How can I cancel my account on Jumore?

Please contact us if you would like to cancel your account. We will help you to close your account.

同一邮箱地址可以注册多家公司吗？

Can I register two or more than two companies under one email address?

So far, you can only register one company by one email address.

Can I have two or more than two accounts by one email address?

Only one email address per account can be used to register on Jumore.

注册时候网页反应慢，提交不了？

I can not submit my registration due to the slow internet, what can I do?

You may need to clear your cookies or change your browser, then try it again. If the problem persists, please contact us and we will assist you in any way possible.

I have finished my first step 'verification' for registration,

why have not I received any confirmation email?

Usually, you will receive the confirmation email within 5 minutes after you finished your verification. There are couple things you can do if you did not receive the email after 15 minutes: first, please check if you entered the correct email address; second, please check if your networking is available ; if you still cannot find the reason, please contact us ASAP.

注册账号绑定的手机号码不用了怎么更改？

How can I change my email address?

Please sign in your account and find “Account">"Account setting” in My Jumore. Please type in your new email address under the icon "Change Email Address”", then click "Request free verification code" before you submit your request.

经营行业可以多选吗？

Can I choose more than one industry?

Yes, you can choose more than one industriy under one account.

密码及安全

Password & Security

忘记密码怎么办？

What can I do if I forgot my password?

Please login www.jumoreglobal.com and click"sign in", then choose"Forgot my password"and enter your email address to get a new password.

忘记密码，按系统操作一直收不到重置密码邮件？

I have followed the steps to change my password, but I have not received any email to reset my password, what happened?

1, Please check if the email address you input is correct; 2, Refresh the website and try it again; 3, Please contact us, we will assist in all ways.

密码如何修改

How do I change my password?

Please sign in your account and find “Account">"Change password” in My Jumore. Then type in your current password and your new password and clicking "update".

子账号

Sub-Account

怎么创建子账号

How to create a sub-account?

Please contact us, we will assist you to create it if you want to .

客服服务机制

Customer service system

How soon will you respond to my inquiry

We will respond within 24 hours after you send us emails or messages. Phone calls, Livechat and intelligent robots would be instant assistance, you can get responded immediately.

What are the ways for me to contact Jumore?

Currently, you can contact us by sending us emails, leaving us messages, and calling our customer service telephone numbers. Livechat and intelligent robotis are coming soon for you to contact us online.

招商引资类

Investment Attraction

How does Jumore make profits?

We do not charge currently, but we have plan to charge later. In addition, we can get service fee from our six service platforms, namely, finance, logistics, certification services, consultancy services, big data analytics, and even technology. Also we could make profits from marketing promotion, ads and media service.

线下业务渠道

what is the cooperation model for offline business?

平台介绍类

Introduction of Jumore platforms

平台简介

Brief introduction of Jumore plateforms

请你用一句话介绍聚贸？

What is Jumore?

Jumore.com is the world's first E4B（Ecosystem for Business） platform serving millions of buyers and suppliers around the world. Through Jumore.com, businesses can sell their products to companies in other countries.

关于国家馆

About Jumore National Pavilion

What is National Pavilion?

National pavilions provide each country with a virtual exhibition place to raise its national brand in the global market with its advanced industries and the main companies and goods. On the other hand, the users can experience the convenience of one-stop solution for seeking business opportunities in any countries and regions.

How does the national pavilion interact with other platforms (link etc.)?

JUMORE platforms consist of 3 big categories: 11 vertical transaction pavilions, 6 service platforms and National Pavilions. 1) our 11 vertical transaction pavilions can help you to find your up-stream and down-stream business partners as well as your customers in 7 raw materials markets (oil, charcoals, minerals, chemicals, non-ferrous metals, steels, agricultural products) and 4 big sectors (machines, industrial goods, consumer goods and food). 2) 6 service platforms cover logistics, finance, certification, consulting, industry 4.0, and big data, and all these 6 services are stand-by for any customer members doing business in JUMORE 11 vertical transaction platforms. As of national pavilion, it already launched 126 countries’ pavilions. Each country’s national pavilion exhibits local leading industries, companies, service providers, organizations, investment projects and local business-related data/information.

All these 3 big categories of platforms are inter-related so as to provide congruent/integrated online business environment to the platform users. For example, users in chemicals transaction platform can easily find the necessary logistics service (service platform) and local service provider (national pavilion) on the same web-page. Similarly, users in logistics service platform can refer to the transactions platforms and local business data (national pavilion) by clicking icons displayed on the logistics service platform page. National pavilion visitors also easily go and back to transaction platforms and service platforms only by using mouse click.

What we can find in National Pavilion?

There are any forms of information/data (image, words, video clip, etc.) or information related to each country’s featured regions, industries, organizations（including embassy, consulate offices, chambers of commerce, industrial associations, etc.） and investment projects, business and industrial data( e.g. annual report) so as to support the country promoting its national brand/national brand image. All data in National Pavilions are re-arranged and displayed in the region/local based way so as to facilitate for JUMORE members to search the local business opportunities and understand the whole business environment. National Pavilion is interconnected with other JUMORE platforms of transactions and services in a way that users can browse the local companies, service partners, local organizations and institutions, local investment projects and industrial and economic data.

What is the value position of National Pavilion?

JUMORE platforms integrate global business resources of 950,000 big and medium size companies. (500,000 Chinese and 450,000 Non-Chinese) In the National Pavilion, each country’s advanced industries and the leading players can not only raise themselves among these global resources but also find the cross-border business cooperation and investment opportunities as well as critical information for business decision-making.

What is the National Pavilion registration process?

Via each country’s Embassy or Consulate Offices recommendation,

companies can contact JUMORE, and then JUMORE and the companies will

discuss the details by e-mails, phone calls, in-person meeting, etc.) You can

refer to the simplified chart of the whole registration below. The whole process

will be charged by professional staff of JUMORE

此流程正在改版，暂时无法写FAQ

What is the language used in National Pavilion?

Chinese, English, and the local language of the National Pavilion.

Standards and regulations of National Pavilion registration (including registration fee, uploading process, membership period, etc.)

(1) Registration regulation: JUMORE issues the general provisions on national pavilion, which provisions will include the scope of national pavilion application and the definitions of the wording used in the national pavilion.

(2) JUMORE national pavilion page operation rules

(3) JUMORE national pavilion membership management rules and measurements

(4) General principles of JUMORE service

(5) Violations and the following actions

(6) Incentives: In order to increase the influential power of JUMORE(National Pavilion), JUMORE will provide incentives for the excellent performance companies. (JUMORE will decide which companies perform excellently.)

(7) Registration Fee: Free

(8) Registration period: It depends on the contract of each company. In case of limited period, JUMORE will notify, in advance, of the expiration of registration period. If the company is not regarded as qualified until the registration period expiration is near, of which JUMORE will notify the company.

(9) Registration(or 2nd time applying for registration) verification rules

(10) Process of launch: registration application – providing materials and certification – provide visual design of web-page – create the web-page – company approves the web-page – web-page optimization and launch

(11) Completion: Signing ceremony for launch

Rights and duties (JUMORE, Embassies, and other related organizations)

Embassies: provide materials, appoint a person in charge, update and maintain the page regularly, feedback of users’ information regularly;

Companies: provide certifications, guarantee products’ quality, take charge of trade conflicts and A/S;

Land of Character: recommend advanced regions and help people to understand the key points of the regions and to easily start to do business and cooperation with the leading companies of the region;

JUMORE: provide professional web-page designers, assign certain customer

service staff, provide tailored service based on the customers’ demands.

How often updated National Pavilions are?

Basically, we update the contents in national pavilions whenever there are the demands and/or to guarantee the timeliness. Registering party can fix the lasting period of contents display. Frequency of contents updating can directly influence the timeliness of the contents and user visits (UV), so it is recommended to update, at least, once a week.

How to customize national pavilion for the different features of each nation/country

(1) Since different countries have different features, each country and JUMORE can discuss together and make different national pavilion page design. JUMORE will assign professional web page design team.

(2) We will customize the service according to the demands of the organizations we are contacting. For example, we are contacting chamber of commerce Mexico instead of Mexico Embassy to China.)

(3) Marketing/Promotion support: help promotion activities for each country’s national holidays

How to promote business and tourism projects?

(1) When a country provides JUMORE with good business projects, JUMORE will make the proposal and promote the projects.

(2) When a country provides JUMORE with good tourism projects, JUMORE will make the proposal and promote the projects.

How JUMORE will promote the investment/business projects and realize the matching between investors and the investment projects?

From the abundant business resources (950,000 companies at home and abroad) that JUMORE has, JUMORE can provide its own channel and influence on media to attract investors. In JUMORE 6 services platforms, companies can get the customized advice on optimal investment and finance. In this way, JUMORE establishes mutually satisfied cooperation.

How can I make online inquiries on national pavilion? (Real-time solution for problems found before and after registration)

Professional staff (including business, IT, operation, media, PR, etc.) are stand-by to provide immediate and real-time solutions.

What are the functions of Jumore Provincial Pavilion?

There are several functions of the Provincial Pavilion:

1, Vigorously extend branches in different provinces, help each province reach global market.

2, Assist each province's global investment attraction.

3,Improve the global image and recognition of each province, efficiently bridge them with vast global market, and raise their global market share.

聚贸什么时候成立的？上线多久了？

When was Jumore founded? How long has Jumore been launched?

Jumore was established officially on 12th April 2015 after a three-year market research.

聚贸有多少个平台？有什么个功能

How many platforms do you have in Jumore group? And what are them?

JUMORE has 40 platforms so far, and there are English and Chinese versions for JUMORE General platform, Chemicals platform, Steel platform, Non-ferrous platform, Coal platform, Minerals Platform, Agriculture Platform, CG platform, Food platform, Mechanic platform, Industrials platform, Transmore platform, Jumore finance platform, Jumore Intelligence, Jumore Certification, Jumore Consultancy, Jumore Information, and Jumore Bigdata, as well as Chinese version for Jumaotong platform.

JUMORE is the world's first and only cross-border e-commerce platform for full-line commodities and whole industry chain. JUMORE achieves a closed loop in both market promotion and goods display, and has perfect service ecosystems such as logistics, finance, and big data.

国际品牌馆有什么功能

What are the functions of Jumore Brand Pavilion?

The Brand Pavilion can help to promote raise the recognition and enhance the influence of the enterprises' brands, broaden sales channels, multiply sales income,search upstream and downstream partners, reach more purchase and procurement orders, make direct business possible by cutting unnecessary intermediate procedures and costs. For domestic enterprises, the worldwide promotion may expand their international market share. And among all suppliers from all over the world, they will find reputable companies and products of high quality and reasonable price to cooperate with. For international enterprises, our platform helps them access the vast Chinese market and its abundant resources.

平台特色及优势

Platform features and advantages

聚贸平台有什么优势？

What are the advantages of Jumore international platforms?

JUMORE launches three featured national, provincial and brand pavilions for all Chinese provinces and the whole world. By virtue of the synergic effect of the three pavilions, JUMORE provides comprehensive services and support to all countries, Chinese provinces and global premium enterprises: showcasing their brand images in an all-round way, improving their brand influence; helping competitive industries, premium enterprises and products access the colossal Chinese and international markets, broadening their sales channels, enhancing trade relations; facilitating worldwide investment attraction for quality projects from all countries, Chinese provinces and global enterprises so as to achieve win-win and mutual benefit.

聚贸有什么服务

What kinds of services do you have on Jumore?

金融

Financing

物流

Logistics

认证

Certification

咨询

Concultancy

大数据

Big Data

技术

Technology

跟其他平台的区别

What is the difference between Jumore and Other Platforms

聚贸主要是服务大宗商品和工业全产业链领域的大中型企业。服务的用户对象不同。JUMORE's clients are mostly large-and-medium-sized companies from the fields of commodities and the whole industry chaine.

其他常见问题答疑

相关平台特点

Related platforms features

认证平台是干什么的？

What is Jumore Certification Platform for?

聚贸旗下聚真通平台，整合了全球权威第三方认证服务机构合作，为工业和制造业企业提供质量、资信、管理体系等认证服务，提升产品和品牌的国际形象，助力企业开拓国际市场。

Jumore Certification Platform is an affliated platform of Jumore which is the world’s first E4B（Ecosystem for Business） platform serving millions of buyers and suppliers around the world. Through Jumorecertification.com, companies can find inspection or certification services providers both in China and overseas. Jumore has been cooperating with the most prestigious certification institutions.

我有物流的需求能同步在你们平台实现吗？

Do you have logistics service?

Yes, Jumore has one-stop service platform, including service for logistics, and so on.

平台入驻标准

Standards for enrolling at Jumore platforms

怎么样可以进入你们的品牌馆进行展示？

How do we get an image exposure on Jumore Brand Pavilion?

Please register on JUMORE Brand Pavilion, which is for free.

平台盈利模式

Jumore platforms profit pattern

入驻后一直没交易，你们平台有什么推广吗？推广收取费用吗？

We have registered at Jumore platform for a while, but we did not have any transaction so far, do you have any good way for marketing promotion? Will you charge for it ?

我们平台跟国内外众多知名媒体合作，跟搜索引擎都有合作，所以我们是有很多的推广方式和渠道，会帮线上客户进行推广，而且当前我们的推广是免费的，后期可能会随着平台的逐步发展，会有部分增值服务，但是增值服务您是否需要是可以自己决定的。

We cooperate with world-renowned media from China and abroad, as well as searching engine companies. So we have broad channels to promote our clients, and we offer our promotion services for free. Later on, we will also provide value-added services according to your customers' demands.

我想在你们平台上做广告有什么要求吗

What are your requirements for advertising on Jumore platforms?

You could catact us, we will offer you taylor-made advertisement solutions.

平台注册类

账号注册

Registration

Steps to register at Jumore Global?

What can I do if "This email has been used " is prompted during registration?

Ensure your email address is composed of English letters or punctuations. Only one email address per account can be used to register on jumore.com.

If the "This email has been used" message is prompted during registration, please use another email address to register.

Why does my account fail to login to Jumore Global platform?

Make sure that the username and password are correct. Please note that the password is case-sensitive.

Besides email, are there any other methods for registration?

So far, email is the only method for registration on Jumore international platforms.

会员如何注销账户？

How can I cancel my account on Jumore?

Please contact us if you would like to cancel your account. We will help you to close your account.

同一邮箱地址可以注册多家公司吗？

Can I register two or more than two companies under one email address?

So far, you can only register one company by one email address.

Can I have two or more than two accounts by one email address?

Only one email address per account can be used to register on Jumore.

注册时候网页反应慢，提交不了？

I can not submit my registration due to the slow internet, what can I do?

You may need to clear your cookies or change your browser, then try it again. If the problem persists, please contact us and we will assist you in any way possible.

I have finished my first step 'verification' for registration,

why have not I received any confirmation email?

注册账号绑定的手机号码不用了怎么更改？

How can I change my email address?

经营行业可以多选吗？

Can I choose more than one industry?

Yes, you can choose more than one industriy under one account.

密码及安全

Password & Security

忘记密码怎么办？

What can I do if I forgot my password?

Please login www.jumoreglobal.com and click"sign in", then choose"Forgot my password"and enter your email address to get a new password.

忘记密码，按系统操作一直收不到重置密码邮件？

I have followed the steps to change my password, but I have not received any email to reset my password, what happened?

1, Please check if the email address you input is correct; 2, Refresh the website and try it again; 3, Please contact us, we will assist in all ways.

密码如何修改

How do I change my password?

Please sign in your account and find “Account">"Change password” in My Jumore. Then type in your current password and your new password and clicking "update".

子账号

Sub-Account

怎么创建子账号

How to create a sub-account?

Please contact us, we will assist you to create it if you want to .

平台操作类

User Guide

如何开通店铺

How to set up your own shop

如何开通企业店铺？

Steps for setting up your own shop

Please register at Jumore, then sign in to My Jumore, fill out all the fields marked with an asterisk (*) and submit it. After the filling out , click"Go to My Shop" to check out your own shop.

开通店铺有什么优势

Advantages for setting up your own shop

Setting up your own shop is beneficial for your products exposure and brand image exposure. In that case, it is beneficial to increase transaction on Jumore.

店铺如何装修

How to decorate my shop

开通店铺需要装修吗？

Do I need to decorate my shop?

We highly recommend you decorate your shop properly, it will be beneficial for increasing your transaction on Jumore.

How to decorate my shop?

Here are some tips for shop decoration: 1, please fill up the information as much as possible; 2, Choose your pictures more carefully with high-quality; 3, Update your products and buying requests in a reasonable frequency.

发布产品等

How to posting products

商品发布流程？

The process for posting products on Jumore?

1,Sign in to My Jumore>For sellers> Post New Product

2, Click “Post New Product” and choose the category, then click “Next” to complete product details (Any fields marked with an asterisk * are required)

3, You can upload 1 to maximum 6 product photos. You may choose photos either from your computer or from Photo Bank if the photos have been previously saved there. The more you present your products, the more vivid impression buyers will get.

If you upload more than one product photo, the product photos will be displayed in a slide show on the product detail pages.

商品发布后想修改商品相关信息，如何操作

How to modify commercial information for the listing products?

Sign in to My Jumore>For sellers> Products Management. Then, you can view the status of your products, and click 'Edit' to make changes.

一个用户可以同时发布供应和采购吗？

Can I sell and buy goods under one account?

Yes, you can. You can choose as a buyer and a supplier at the same time.

我们的经营范围很多，要如何发布不同行业的产品

Can I post products ranging different industries?

Yes, you can.

发布产品要下载模板吗？

Do I need to download templates for posting products?

You don't need to download templates. Please sign in to My Jumore>For Supplier>Post New Product to post products.

How to search products

You can search by entering the keywords of a product or a supplier in the Search Bar, then click“Search ”icon.

Then choose from the product list and click the product you are interested in to view the details of it, or you can contact and send inquiry to the supplier directly after registration.

操作中各类问题

Frequently Asked Question for users

How could I get more quotations from suppliers?

Get your certification in time, update the buying request regularly and keep online long enough.

If I want to see the product price, whom should the I contact with, Jumore dealer or supplier?

Please be advised that Jumore is not a supplier. Jumore provides a business information platform for buyers and suppliers over the world to connect. Normally, the price varies according to different sourcing requests. We highly recommend you to have a thorough conversation with the suppliers directly on the price. If you need any help in your transaction, please contact Jumore for help.

Is Jumore a supplier?

Please be advised that Jumore is not a supplier. Jumore provides a trading platform for buyers and suppliers over the world to connect. Thus, we don’t send goods to our buyers directly.

Can Jumore.com recommend specific products to me?

Yes, Jumore can recommend you reliable suppliers and products according to your requirement. In addition, if you need recommendation, please contact our service center, and our service expert will help you in sourcing products.

Do I have to register an account if I want to purchase on Jumore?

Yes, you must be a member on Jumore before contacting suppliers, making transactions, or doing other related activities on Jumore.

供应信息发布后在哪里体现

How to check out the posted products?

您好，前台展示路径有三种方式：第一种首页下端的供求信息。信息按发布的先后顺序展示，最新发布的信息展示靠前。第二种点击首页上端的供求信息。信息按发布的先后顺序展示。最早发布的信息展示靠前。第三种在首页上端的搜索框上选中供求，点击搜索。信息按发布的先后顺序展示。最早发布的信息展示靠前。

后台展示路径：我的聚贸-采购中心-发布采购（可看到当前帐户发的所有采购信息），我的聚贸-销售中心-发布供应（可看到当前帐户发的所有供应信息）

There are four ways for you to check them: 1, enter the key words in the search bar to search your posted products; 2, search them by categories;3, search them by enter the key words of your company, then enter view them under your shop;4, Sign in to My Jumore>For sellers> Products Management. There, you can view the status of your products.

无法查看自己发出的供应或采购信息？

I cannot see my buying requests, why? What can I do?

您好，我先帮您查询一下您发布的供应或采购信息，后台上架及下架处查询。若后台查询产品为上架状态。则了解客户查询的地方（1、我的聚贸-销售/采购中心-发布供应-点发布供应/采购信息下方的立即发布-选择您所属行业-查询你发布的信息

2、首页上方选中供求处点搜索-行业处选择你对应产品的行业-信息类型处选择供应或采购信息。若查询到客户发布的信息已下架，则告诉客户它发布的信息因*原因而下架。建议它修正后重新发布。

First, make sure that you have posted them successfully: Sign in to My Jumore>For buyers> Requests Management to check it; second, searching them by different methods; Third, if you still can not find them, please contact us.

About Buying requests

发布采购哪些通道？

How to post buying requests ?

They are two ways to post buying requests:
First Way: In addition to searching products, you can also choose to Post Buying Request by clicking the “Post Buying Requests” Button on the top right of homepage,

Second Way: Please sign in to My Jumore> For buyer >Post Buying Request to post your buying request. Then complete your Buying Request by filling out the form, and submit it.

After submitting your buying requests, you can manage them in the “Request Management” Section of your account.

How to modify the "Validity " on my buying requests?

Please sign in to My Jumore>For buyer>Request Management, then click "Edit" icon to modify it.

平台规则类

Rules and Policy

平台基本规则

General rules

搜索规则

Searching rules

如何增加产品曝光机会？

How can I increase the chance for exposure?

您好，1、店铺装修内容详尽，图片优美。商品更新频次高，商品图片清晰，确保平台在线时长。2、可以在所属行业的平台进行广告位发布。

Decorating your shop fully with good quality and high sharpness pictures is helpful; Update your post with a suitable frequency. Make sure to keep staying online long enough. Also you can run ads on the suitable vertical platform.

商品的曝光，你们都是通过自己平台展示还是其他平台？

In what ways does Jumore expose my products?

您好，多平台多维展示（品牌馆、省馆、交易总平台、11个垂直子平台）

We explose them by multi-platform display, including Brand pavilion, National Pavilion, Jumore Global platform and our 11 vertical platforms

企业如何搜索

How do I search companies?

您好，1、请您在聚贸官网的右上角，企业右下的搜索框输入企业的关键字段,点击搜索（此处显示的为包含此关键字段的所有子平台上的企业）

2、您可以在首页左侧的产品分类选择对应的产品点击操作即可查看此产品对应的所有企业。3、您可以在首页下方查看对应的产品点击操作即可查看此产品对应的所有企业。

You have two options to search companies: First, please enter the key words of the company's name, click the "search" button; Second, you can find the companies by searching the goods they posted.

排名规则

Ranking rules

你们是如何推广商品的？

How does Jumore display the image of users and products?

您好，多平台多维展示（品牌馆、省馆、交易总平台、11个垂直子平台）

We explose them by multi-platform display, including Brand pavilion, National Pavilion, Jumore Global platform and our 11 vertical platforms

如何对进驻国家馆的入驻企业进行展示？

How does Jumore display the companies at National Pavilion platform?

As long as you've been recommended by embassies, consulates or have eastablished cooperation with us, you are welcomed to join our national pavilion, First Come, First Serve.

请问怎么能让产品信息在首页靠前?

How can my products be showed in the top lists of the home page?

您好，商品更新及时，商品图片清晰，确保平台在线时长。

There are several things you can do for ranking in the top position: Decorating your shop fully with good quality and high sharpness pictures is helpful; Update your post with a suitable frequency. Make sure to keep staying online long enough. Also you can run ads on the suitable vertical platform.

商品发布规则

Posting rules

产品信息发布的规则是什么样的

What is the posting rules at Jumore?

Product Listing Policy

1 General provisions

JUMORE bans the release of any information containing prohibited or restricted goods; any act violating the Rules shall be punished by JUMORE according to the Rules.

2 Banning of prohibited goods

Prohibited goods are goods whose information is banned from release by the laws and regulations of the state or by the rules of JUMORE. See details in the Catalogue of Prohibited and Restricted Goods.

3 Banning of restricted goods

Restricted goods refer to the goods whose information release or sales are permitted by law only after obtaining the administrative licensing or relevant authorization. See details in the Catalogue of Prohibited and Restricted Goods.

Catalogue of Prohibited and Restricted Goods of the integrated trading platform of JUMORE.

Note: Releasing the information of prohibited or restricted goods in violation of the Rules shall be punished according to the Rules of Prohibited and Restricted Sales of JUMORE.

[Information banned from release]

The information banned from release mainly involves those goods whose information is banned from release by the laws and regulations of the state or by the rules of JUMORE.

1. Narcotics and relevant products

1) Narcotics, steroids, addictive drugs, psychotropic drugs, narcotic drugs and chemicals;

2) Precursor chemicals;

3) Narcotics injection guns, drug-using tools and accessories;

4) Tools aiding smuggling, storage, selling, transport and making of drugs;

5) Methods and books about drug-making.

2. Medicines

1) Prescription drugs, hormones and radioactive drugs;

2) Oral drugs advertising increased or enhanced sexual function;

3) Veterinary prescription drugs;

4) Toxic TCMs;

5) Medical or health care services, including but not limited to medical treatment, rehabilitation, vaccination, physical examination, psychological counseling, nutriology, plastic surgery, massage and other services.

3. Guns, munitions and explosives

1) All guns and imitation guns;

2) Impellers, or bomb-gears which can launch some objects or some vessels containing gases or chemicals, like air guns, paintball markers, stun guns and harpoon guns;

3) Ammos, inflammable and explosive chemicals and other chemicals, as well as methods and books about how to prepare these chemicals;

4) Munitions and related appliances, parts and imitation munitions;

5) Chemical and biological weapons, nuclear weapons and other weapons of mass destruction, as well as the provision of related services, instructions, consultations, production and auxiliaries and other information violating relevant stipulations of international laws.

4. Controlled arms

1) Controlled knives, like switchblade knives, gravity knives, combat knives, military knives, handheld blades, disguised knives, etc.

2) Other arms, like nunchakus, knuckles, kubatons, forks (sai), knuckle-dusters, spring rods, etc.

5. Police supplies

Police uniforms, symbols and supplies, like police cars, police badges, etc.

6. Products containing pornography or violence

1) Information containing pornography, obscenity or violence, like vulgar cartoons, books, games and audio-visual products, account number or invitation code of adult websites, chatting service, accompanying service and other pornographic or vulgar goods or services;

2) Products containing child pornography or violence;

3) Images containing nudity or violence.

7. Animals, plants and their products

1) Protected wild animals, rare plants and endangered species stipulated by Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) and United Nations Environment Programme (UNEP);

2) Shark and marine mammal products;

3) Bear's paws, and cat or dog products.

8. Currency and postage stamps

1) Currency and counterfeit or altered currency;

2) Currency counterfeiting devices and materials (hologram, etc.);

3) Virtual currency;

4) Philatelic items prohibited by the state, and philatelic items not approved by the postal industry authority.

9. Government documents

1) Documents and certificates issued by government organs;

2) Identity credentials (like birth certificate, ID card, passport, visa, driving license, etc.);

3) Counterfeit or altered government documents, certificates, stamps and medals, and services only allowed to be rendered by government organs or specific institutions;

10. Financial products and services

1) Bank credit cards, debit cards and bank card readers;

2) Shares, bonds, stock rights and other negotiable securities and financial services (including but not limited to bank transfer, letter of guarantee or letter of credit issued to a bank, loans, fund raising, investment, financing and other financial services);

3) Gold, silver and other precious metals.

11. Human organs

1) Human organs;

2) Remains.

12. Cultural relics

Cultural relics protected by the state

13. Spying products

1) Spying devices and software

2) Eavesdropping devices;

3) Secret photographing devices explicitly intended for peeping or other illegitimate purposes.

14. Tobacco products

1) Tobacco products, including but not limited to cigar, cigarette, perfecto, cut tobacco, leaf tobacco, re-dried leaf tobacco, cigarette paper, filter plug, cigarette filter tow, pipe tobacco, shredded tobacco for water pipes, tobacco molasses, chewing tobacco, snuff and other tobacco monopoly commodities;

2) Electronic tobacco flavors and cigarette cartridges.

15. Electronics and software

1) Decoders or other devices used to access TV programs (such as satellite TV and cable TV), Internet, telephone, data or other protected or restricted services which are accessible only with authorization;

2) Signal jammers (jammers of cellphone, police radar, GPS, Wi-Fi, etc.);

3) Goods which may be used for escape from traffic management;

4) Software or other tools used to send junk emails;

5) Hacker software;

6) Refurbished cellphones, computers, laptops, etc.

7) Teaching software and OEM software;

8) Cheating tools.

16. Crude oil

The listing or sale of crude oil by sellers and buyers located in China is prohibited on the Site.

17. Hazardous chemicals

1) Harmful or hazardous substances (like hazardous goods, inflammable and explosive chemicals, and ozone-depleting substances defined by the International Maritime Dangerous Goods Code (IMDG Code), etc.);

2) Highly toxic substances and related chemicals, methods and books about how to prepare highly toxic substances, etc.

3) Automotive air bags.

18. Transport-related articles

1) Air tickets, railway tickets, bus tickets and other transport contract documents;

2) Articles related to the transport industry, like pilot uniforms, ground crew uniforms, railway or subway staff uniforms, and public transport safety manuals.

19. Used products

(1) Used boxer shorts, undershorts, lingerie, underclothes, etc.

(2) Used cosmetics.

20. Non-commercial information

1) Information containing personal privacy or enterprise trade secrets (bulk email or email list, and personal identification information, like name, address, telephone number, fax number and email address);

2) Dating, marriage-seeking and recruiting information, etc.

21. Other illegal products

1) Reactionary information, information jeopardizing sovereignty, national unity, territorial integrity or social stability, information containing state secrets, information disturbing the social order, etc.;

2) Information promoting heresy or feudal superstitions, information containing contents of religious discrimination, racism, ethnic discrimination or attack, etc.

3) Information with political complexion;

4) Books, audio-visual products, videos, documents and data banned from publication and distribution by laws and regulations, etc.

5) Illegal gains from smuggling, theft, robbery, fraud, etc.

6) Invoices, other documents which can be used for reimbursement, and issuing of such documents;

7) Articles banned from transfer by laws and regulations;

8) Goods acknowledged, launched or recalled by a quality inspection authority or manufacturer, goods explicitly eliminated or stopped from sales by the state, and expired, invalid or deteriorated goods;

9) Goods containing prohibited ingredients (fitness supplements containing DMAA, etc.)

10) Gambling tools.

[Information restricted from release]

The information restricted from release mainly involves those goods whose information release or sales are permitted by law only after obtaining the administrative licenses or relevant authorization, covering:

1) Audio-visual products;

2) OTC drugs, oral products advertising anti-obesity effect, and medical devices;

3) Police supplies permitted to be sold and released by the laws and regulations of the state;

4) Fireworks and crackers;

5) Bows and crossbows;

6) Other products permitted to be sold and released by the laws and regulations of the state after obtaining the administrative licenses or relevant authorization.

NOTICE:

This list should not be considered exhaustive in nature and shall be updated on a continuous basis. If you are unsure about the product you wish to list with the Site in regard to its appropriateness or legality, please contact our customer services department at customer@jumore.com.

(The power of interpretation of the Rules and the Catalogue shall be vested in Zhejiang JUMORE E-commerce Co., Ltd.)

信息发布时联系人、联系电话、企业等信息是否可以修改

Can I change the contact information in my post?How?

Please sign in " My Jumore", choose "Products Mangement" in For Supplier, then click the product you want to change with, click"Edit" to make changes.

Buying Request Posting Rules

Terms and Conditions Governing Buying Request

(Issued: November 2016)

By using the Buying Request service, you agree that you have read, understood, and agreed to be bound by the Terms of Use, Privacy Policy, and Product Listing Policy of JUMORE Cross-Border E-Commerce Co.,Ltd( Referred to as ‘JUMORE’ hereinafter) (“JUMORE Rules”) as well as the following terms with regards to your Buying Request:

1. Your Buying Request should be specific and clear. You should not post any request or information irrelevant to the Buying Request service.

2. You shall not post any materials that are untrue, inaccurate, unlawful, invalid, or in violation of the Product Listing Policy of JUMORE.

3. To avoid causing any confusion, you should not post repeated Buying Requests.

4. System generated emails will be sent to you to facilitate notifications of Buying Request status and quotation updates pursuant to your request under the Buying Request service. If you no longer wish to receive these emails, you may directly go to your account and cancel the service by closing out your previous request.

5. You undertake that you shall not publish any information or conduct any act whatsoever that infringe the rights of any third party, including but not limited to any intellectual property rights, rights of publicity, rights of personality, rights of privacy, and any other rights of third parties not specifically identified in this clause.

6. In the event that you have violated any of the terms stated above, JUMORE shall have the right to take any enforcement actions reasonably necessary. Examples of such enforcement actions include but not limited to deleting your posted Buying Request, restricting your rights to post the Buying Request, issuing warnings to you, or terminating your membership agreement with JUMORE, and etc.

7. You shall not submit any information or materials, in particular during your use of the audio and video submission services of the jumore mobile app, that is/are unlawful in any relevant country or jurisdiction and/or are in breach of any website rules adopted by JUMORE. In addition, you shall not submit any material that may not be restricted or prohibited by law but are nonetheless controversial, including but not limited to:

1) Information that encourage illegal activities;

2) Items that are racially, religiously or ethnically derogatory, or that promote hatred, violence, racial or religious intolerance;

3) Giveaways, lotteries, raffles, or contests;

4) Stocks, bonds, investment interest and other securities; and

5) Pornographic materials/items that are sexual in nature.

8. JUMORE reserves the right to match any Request for Quotation (“RFQ”) only with quotations that are deemed to be suitable for the RFQ. JUMORE also reserves the right to refuse to match any RFQ with quotations that do not meet any criteria as deemed appropriate and required by JUMORE in its sole discretion. Examples of such quotations include, but are not limited to, quotations for products that do not belong to the supplier’s designated category of products on JUMORE, quotations that do not correspond to the products, quotations with missing information, quotations for banned and/or restricted products, quotations that infringe any terms and conditions for the use of Buying Request or any other website rules adopted by JUMORE, and etc.

9. You acknowledge and agree that JUMORE may provide your contact information, including but not limited your contact name, email address, telephone, mobile phone and fax, to suppliers for them to contact you for further business opportunities.

10. You acknowledge and agree that JUMORE may use your membership information, including but not limited to your company profile, profile pictures, transaction history, contact person information, and etc., to market and promote Buying Request and the JUMORE International Websites and also to support and operate the various programs and services of Buying Request offered to members from time to time.

11. You acknowledge and agree that JUMORE may use your product listings and related information, including but not limited to your product pictures, product listings, product specifications, and etc., to support and operate various programs, services, marketing initiatives, and other services offered by Buying Request to members from time to time.

Note:

The Complete List of JUMORE Cross-border E-commerce Platforms：

 JUMORE: jumoretrade.com;

 JUMOREChemical: jumorechem.com;

 JUMORECoal: jumorecoal.com;

 JUMORENon-ferrous: jumorenonferrous.com;

 JUMORESteel: jumoresteel.com;

 JUMOREMineral: jumoremineral.com;

 JUMOREAgro: jumoreagro.com;

 JUMOREMineral: jumoreminerals.com;

 JUMOREPetro: jumorepetro.com;

 JUMOREIndustrial: jumoreind.com;

 JUMOREMechanical: jumoremechanical.com;

 JUMORECG: jumoreconsumer.com;

 JUMOREFood: jumorefood.com.

违规纠纷等

Dispute & Fraud

What should I do if someone submitted a complaint against me?

To help Jumore resolve the complaint, please provide necessary evidence such as proof of shipment, the original sales contract, communication history, etc. Without evidence from you, Jumore reserves the right to take further action, including cancelling your Membership (after further notice).

商品与描述不一致的情况下可以退换吗？退换的话运费由谁承担？

The product is inconsistent with the description on Jumore, can I return it ? Who will pay the freight？

您好，由买卖双方根据合同约定执行

In this case, the dispute will be settled according to the contract between seller and buyer.

法律法规

Laws and regulations

Exception clause

用户注册协议

Welcome to JUMORE! These Terms of Use describe the terms and conditions applicable to your access and use of the websites at JUMORE (jumoretrade.com), JUMOREChemical (jumorechem.com), JUMORECoal (jumorecoal.com), JUMORENon-ferrous (jumorenonferrous.com), JUMORESteel (jumoresteel.com), JUMOREMineral (jumoremineral.com), JUMOREAgro (jumoreagro.com), JUMOREMineral (jumoreminerals.com), JUMOREPetro (jumorepetro.com), JUMOREIndustrial (jumoreind.com), JUMOREMechanical (jumoremechanical.com), JUMORECG (jumoreconsumer.com) and JUMOREFood (jumorefood.com) (each a “Site”). This document is a legally binding agreement between you as the user(s) of the Sites (referred to as “you”, “your” or “User” hereinafter) and the owner of JUMORE Cross-border E-commerce Platform (Referred to as “we”, “our” or “JUMORE” hereinafter). in terms of related matters such as the services provided by JUMORE, etc. You are requested to read the Agreement carefully. Once you click the button "Agree and Continue", the Agreement constitutes a binding legal document between both parties.

1. Application and Acceptance of the Terms

1.1 Your use of the Sites and JUMORE’s services, software and products (collectively the as the “Services” hereinafter) is subject to the terms and conditions contained in this document as well as the Privacy Policy, the Product Listing Policy and any other rules and policies of the Sites that JUMORE may publish from time to time. This document and such other rules and policies of the Sites are collectively referred to below as the “Terms”. By accessing the Sites or using the Services, you agree to accept and be bound by the Terms. Please do not use the Services or the Sites if you do not accept all of the Terms.

1.2 You may not use the Services and may not accept the Terms if (a) you are not of legal age to form a binding contract with JUMORE, or (b) you are not permitted to receive any Services under the laws of China or other countries / regions including the country / region in which you are resident or from which you use the Services.

1.3 You acknowledge and agree that JUMORE may amend any Terms at any time by posting the relevant amended and restated Terms on the Sites. By continuing to use the Services or the Sites, you agree that the amended Terms will apply to you.

1.4 If JUMORE has posted or provided a translation of the English language version of the Terms, you agree that the translation is provided for convenience only and that the English language version will govern your uses of the Services or the Sites.

1.5 You may be required to enter into a separate agreement, whether online or offline, with JUMORE or our affiliate for any Service (“Additional Agreements”). If there is any conflict or inconsistency between the Terms and an Additional Agreement, the Additional Agreement shall take precedence over the Terms only in relation to that Service concerned.

1.6 The Terms may not otherwise be modified except in writing by an authorized officer of JUMORE.

2. Service Declaration

Unless otherwise expressly specified by JUMORE in the future, both newly released products or added service functions are applicable to the provisions thereunder. JUMORE has the right to formulate and modify the Agreement or various kinds of rules as required. Any changes to the Agreement and such rules will be published on the website of JUMORE and take into effect automatically. Those members who continue the use of various kinds of services provided by the website or the registration thereon shall be deemed to have accepted the modified Agreement and various kinds of rules and be willing to perform them.

Unless permitted by related applicable laws or agreed by our company, the information on the website and any part thereof shall not be re-edited, copied, plagiarized or used for any commercial purposes which are not permitted by our company. Where our company ascertains that the actions of a user have been against the law or caused harm to the lawful rights and interests of the website and our company, we will take related legal actions, including but not limited to rejecting providing services and freezing or deleting the user's member account, etc.

JUMORE is used as a service platform for providing sales and buying request for business. When using JUMORE, the users shall understand that all the information published thereon are freely published by the members of JUMORE (the suppliers or buyers) and that such members shall take full responsibility for any information provided by themselves by operation of law. JUMORE performs necessary check (filtering) of the information, but takes no legal responsibility for the legality, accuracy and authenticity thereof. Where a user finds that some information contains false or illegal contents, contact JUMORE timely. After such contents are verified, JUMORE is entitled to take actions to delete them or block related links in accordance with the laws of China or other countries / regions including the country / region in which you are resident or from which you use the Services, and regulations as well as governmental regulatory document. JUMORE is not responsible for the deletion and storage failure of the information published by any members.

Both the buyer and the seller shall abide by the related rules and regulations of China or other countries / regions including the country / region in which you are resident or from which you use the Services during their trade of bulk commodities by using the information provided on JUMORE.JUMORE takes no legal responsibility for any disputes when any member reaches an agreement, including but not limited to goods supply or payment disputes or any accidental conditions arising during the logistics, processing, distribution and use of the goods, etc.

3. Members' Rights and Obligations

3.1 You may publish the supply and purchase information of a product on JUMORE directly, including main trade properties of trade products, such as product name, brand, manufacturer, place of origin, warehouse place, trade direction, effective period, minimum order quantity, etc.

3.2 Each member shall provide JUMORE with timely, detailed, accurate and true personal information so that JUMORE can provide you with better services on the conditions of knowing your personal information; in case of any changes to such information, notify JUMORE timely; otherwise the risks and responsibilities arising therefrom shall be borne by the member.

3.3 Where any member discovers any illegal use of the member's account or any security holes, notify JUMORE immediately in order to maintain the benefit of all members.

3.4 The user name and password provided by any member when such member registers on JUMORE shall be used by the member only, and it is the responsibility of the member not to disclose the password. In case that the member loses the password or has it damaged carelessly, the member shall notify JUMORE immediately to disable the old password and reset a new password. Any losses arising out of password loss shall be borne by the member.

3.5 Any member shall not publish any information on JUMORE which violates legal rules, such as false, malicious, or ambiguous information or the information involving infringement. Otherwise, the member shall take the responsibility for such infringement.

3.6 All members shall bear the risks and responsibilities of using the information on JUMORE. JUMORE provides no assurance of any kind thereof. Each member shall take full responsibility for his/her own trade risk.

4. JUMORE's Rights and Obligations

4.1. JUMORE has the obligation to maintain normal use of the whole platform system based on existing technologies and make efforts to upgrade and improve technologies so as to ensure successful online activities of all members.

4.2 For the undue action of any member or the conditions under which services shall be terminated as any other platform deems, JUMORE has the right to delete related information and terminate service provision, etc. at any time without the content of such member.

4.3 JUMORE has the right to consult the data registered by any member, to send to such member an enquiry or a notice requiring the correction thereof when discovering any problems or doubts existing in the registered data, or to delete such data directly, etc.

4.4 JUMORE takes no responsibility for the information published by any member or a reached trade. All losses incurred therefrom shall be borne by both parties, and all economic disputes arising therefrom shall be claimed by the non-responsible party against the responsible party.

4.5 JUMORE has the obligation to keep confidential the registered data, records, etc. of any member, and shall not disclose such information to any third parties unless specified by a legal authority, related system, rules or related agreement.

4.6 For various kinds of the following information published by any member in the platform system, JUMORE has the right to delete such information or take other limit measures without prior notice to the member. Such information includes but is not limited to:

①The information for hyping prestige;

②The information which JUMORE has reason to believe that it contains malicious or false contents such as fraud, etc.;

③The information which JUMORE has reason to believe that it is unrelated to the services provided on JUMORE;

④The information which JUMORE has reason to believe that it contains malicious bidding or other factors used to disturb normal trade order;

⑤The information which JUMORE has reason to believe that it violates public interests or may cause serious harm to the legitimate interests of JUMORE and other members.

5. Interruption and Termination of Services

5.1 JUMORE may terminate services via cancellation of membership under one of the following circumstances:

①JUMORE may terminate providing services for any member if such member violates related provisions herein. JUMORE will notify such member when the services are interrupted. However, after JUMORE terminates providing services for the member, if such member reregisters to be a member directly or indirectly in the name of another person, JUMORE has the right to terminate providing services to such member unilaterally again;

②If JUMORE fails to contact any member via the information provided by such member, JUMORE has the right to terminate providing services for the member;

③Once JUMORE discovers that the main contents in the data registered by any member are false, JUMORE has the right to terminate providing services for such member at any time;

④Any member is expressly unwilling to accept a new service agreement after the Agreement terminates or is updated;

⑤Any other circumstances under which JUMORE deems that services shall be terminated.

5.2. JUMORE suspends or terminates providing services for its members for their violation of rules and regulations or of the Agreement, the following principles shall prevail for member actions before such suspension or termination:

①When suspending or terminating providing services, JUMORE has the right to delete the information of goods which has been uploaded on the JUMORE system prior to suspension and termination of services;

②Where any member notifies JUMORE of his/her conclusion of a trade contract with another member prior to suspension and termination of services, JUMORE will not delete such information provided that when suspending or terminating providing services, JUMORE has the right to notify the foresaid another member of the foresaid notifying member whose services have been suspended or terminated.

5.3 After the membership of any member is cancelled, JUMORE has the right to keep the registration data and previous action records; where the member performs illegal actions or breaches a conduct on JUMORE prior to such cancellation, JUMORE still may perform the rights provided hereunder.

6. Scope of Responsibility:

6.1 JUMORE takes responsibility for the matters stated herein.

6.2 Unless otherwise expressly stated in writing, JUMORE and all information, materials (including software) and services contained therein or provided for you via JUMORE in any other manners are provided on an "as is" and "as available" basis provided by any member. Unless otherwise expressly stated in writing, JUMORE provides no express or implicit declaration or guarantee of any form for JUMORE operation or the information, materials (including software) and services contained therein (unless otherwise provided by the law of China or other countries / regions including the country / region in which you are resident or from which you use the Services).

6.3 The JUMORE system fails to operate normally due to one of the following conditions, causing that its members cannot use services, JUMORE takes no responsibility for damages, including but not limited to:

①During the downtime and maintenance of the system published by JUMORE;

②JUMORE fails to transfer data due to telecommunication equipment failure;

③The JUMORE fails to implement any business due to Force Majeure such as typhoon, earthquake, tsunami, flood, power outage, war, terrorist attack, etc.;

④Services are interrupted or delayed due to hacker attack, the technical adjustment or failure of a telecom department, website upgrading, the problems of a bank, etc.;

⑤For data interrupt due to the above-mentioned accidents, the data finally recorded in the system before failure shall be effective data when the system recovers to normal.

6.4 Various kinds of information openly provided by JUMORE is for members' reference only, and all members shall take any risks by their own.

7. Applicable Law and Dispute Settlement:

Where the buyer and the seller suffer any disputes during their trade, both parties shall settle such disputes via negotiation by themselves. Where such negotiation fails, both parties may settle the disputes according to the law.

8. Other Terms & Conditions

8.1 All members agree and accept

①JUMORE has the right to change, suspend or terminate the website.

②JUMORE has the right to reject providing services for any members who violate the laws and rules of the People's Republic of China or the related rules of the Agreement.

③JUMORE takes no responsibility for its foregoing actions.

④JUMORE has the right to modify the Agreement or the terms and conditions of related rules in accordance with related policies, laws and rules of China or other countries / regions including the country / region in which you are resident or from which you use the Services and with market changes provided that such modification is published on the JUMORE website. After any modification is published and becomes effective, the continued use of the website by any member in any manner shall constitute the acceptance of modified terms and conditions.

8.2 Notice or Contact

①JUMORE sends notices to its members or contacts them via public announcement on the website, email, cellphone message, fax or registered letter; and such notice or contact shall be deemed to have been serviced on the date on which a public announcement, email, cellphone message, or fax is sent, or after 5 days from the date on which a letter is mailed. JUMORE has the right to choose a notice or contact method.

②Any members shall send notices or contact information to JUMORE by using a registered letter or email unless otherwise required by JUMORE.

The Complete List of JUMORE Cross-border E-commerce Platforms：

 JUMORE: jumoretrade.com;

 JUMOREChemical: jumorechem.com;

 JUMORECoal: jumorecoal.com;

 JUMORENon-ferrous: jumorenonferrous.com;

 JUMORESteel: jumoresteel.com;

 JUMOREMineral: jumoremineral.com;

 JUMOREAgro: jumoreagro.com;

 JUMOREMineral: jumoreminerals.com;

 JUMOREPetro: jumorepetro.com;

 JUMOREIndustrial: jumoreind.com;

 JUMOREMechanical: jumoremechanical.com;

 JUMORECG: jumoreconsumer.com;

 JUMOREFood: jumorefood.com.

隐私条款

JUMORE Cross-border E-commerce Platform(Referred to as ‘JUMORE’ hereinafter) attaches great importance to privacy of users. Statement of Protection of Privacy Right by JUMORE Cross-border E-commerce Platform is a commitment this website makes to the users to protect their privacy, which is applicable to your interactions with JUMORE Cross-border E-commerce Platform and online services that you register and use through JUMORE Cross-border E-commerce Platform, and please be sure to read it carefully.

1. Collection of Member's Information

JUMORE collects the necessary personal data of users only for legitimate purposes, and with the consent of the users, in a lawful manner. The platform will call the users and contact the members according to the real and effective contact information that the users have provided for information audit and confirmation and so on. We will not be liable for damages that may be incurred by members who arbitrarily dispose the promotional messages or refuse to answer our phone calls. When registering with the platform, the members shall provide real, accurate and complete information of their own and their units and ensure the timely updating of member information. We will not be liable for any damage that may be caused by the inaccurate or incomplete information provided by members or the failure of timely updating. If the information provided by members is inaccurate, incomplete or not updated in time leads to the loss of JUMORE, JUMORE reserves the right to recourse.

2. Use of Member's Information

JUMORE shall have the right to use the information provided by you for purposes of internal management, administration and statistics, including, but not limited to, daily management of services and products that JUMORE has provided to the members, monitoring the safe use of this website, carrying out internal survey, conducting statistics and research on visiting data; promoting the updating of services and products for members' use; confirming and checking contact and consumption lists for promotional purposes; for the purpose of resolving disputes and enforcing this Statement.

3. Disclosure of Member's Information

JUMORE will take reasonable security measures to protect the information provided by its members. The platform will not disclose the members' information (including the members' data) to any unrelated third parties without the prior permission of the users, except for one of the following circumstances:

1) The competent authorities request the information in accordance with legal procedures.

2) For the purpose of public safety.

3) Share the members' information with other members or units upon the permission of the member.

4) Disclosure of members' information as a result of improper confidentiality maintenance for their own information.

5) Data leakage, loss, theft or tampering and so on as a result of network lines, hacker attacks, computer viruses and so on.

6) To protect more important rights or property of other members of this website.

7) Other special or emergency situations.

4. Use of Cookies technology

When the users access the platform with the Cookie setting, the platform server will automatically send Cookies to the users' browser, and store it in users' computer hard drive, and this Cookie will be responsible for recording users' various operations, browse and consumption habits as well as credit records when they visit the platform in future. By using the Cookies technology, JUMORE can provide you with more thoughtful personalized service. JUMORE will use Cookies technology to provide users with the information they are interested in or save passwords for them.

Risk Management

1、Examining mechanism ；2、Risk warning mechanism

平台交易类

Trading related

电子签章

E-signature

合同上传有哪些注意事项

Any requirements for uploading contract?

Please upload contract in the format of jpg,jpeg,png,gif,bmp,text or pdf.

交易流程等

Trade process

交易流程是怎么样的？

What is the trade process on Jumore? How to work with Jumore?

How do I post product? What is the process?

1, Sign in to My JUMORE>For sellers> Post New Products

2, Select a Category, then click on "Next".

3, Add product details and especially fill in all required fields with an asterisk (*).

If you display up to 6 product photos, in your product detail page, the product photos will be displayed in a slide show.

议价是跟商家直接商议还是你们业务员转告对接？

How do we negotiate price? By contacting Jumore or supplier?

您好，议价是买卖双方自行进行沟通

Please contact supplier directly to negotiate.

Whom should the buyer contact with, Jumore dealer or supplier?

Please be advised that Jumore is not a supplier. Jumore provides a business information platform for buyers and suppliers over the world to connect.

If you want to buy products, please search in the search bar and contact supplier. If you need any help in your transaction, please contact Jumore for help.

买卖双方成交后，收取中介费吗？

Does Jumore charge service fees after reaching a deal?

您好，买卖双方成交后，不收取中间费

Currently, we do not charge for buying or selling at Jumore.

Do I need to identify for being a member of Jumore?

Currently, you can be a member of Jumore after the verification and affirmation by your registered email.

查看商品无法订购？

I can view the products, but I can not place the order, why? What can I do?

Please contact and inform us your account information, we will check it ASAP.

交易模式有哪几种

How many trading methods does Jumore have? What are they?

Spot Transactions

Forward Transactions

平台流转类

Circulation between platforms

平台之间互转

Flow between platforms

注册完以后可以随意在任何平台发布吗？

Can I post products at all Jumore platforms after registration?

Yes, you can post products at all Jumore international platforms after registration in accordance with <Jumore Posting Rules> . But you are needed to register a new account for Chinese platform for posting products.

在你们其他平台注册的账号是否能在X平台使用？

Can I use one account to do business at all Jumore platforms?

您好，您把您的帐号信息报给我，我帮您后台查询一下您的情况。

1、判定客户登录聚运通是委托方还是供应商角色。2、委托方：已注册未认证的客户，系统自动默认为委托方，需要先进行三证认证后才可在系统中下询盘单和竞价单寻找合适的承运商。已认证的可直接在系统中进行所有的操作。3、供应商：您需要用新的手机号（未在聚贸任一平台注册过的）在聚运通平台上注册获取新的帐号并通过平台中的认证审核后方可发布动力信息及参与平台竞价单的操作。

Basically, you can trade on all Jumore English platforms only by one account. But you need to register a new account for Jumore Chinese platforms.

其他平台注册的账号登陆不了总平台？

I have an account already, why can not I login Jumore Global platform by this account? What can I do?

您好，请问您是哪个平台注册的，告诉我您的帐号信息，我帮您后台查实一下。其它中文平台注册的帐号是通用的。了解客户的帐号，后台操作查看问题所在。

Normally, you can login any other Jumore English platform by one account which has registered at any Jumore English platform. If you fail to login, please contact us ASAP.

把商品如何推广到海外？

How can I sell my products to other countries?

如果您需要把商品推广到海外，那么直接到我们聚贸对应的英文平台上面注册，然后发布相关产品信息即可推广到海外，我们的英文站在全球做推广，会把您的产品信息推广出去，同时，您也可以在英文站上面寻找买家，这些买家来自全球各地。

Jumore released E4B (Ecosystem for Business) model，which enables all countries' companies to freely and effectively connect with each other,thus to realize optimization and upgrading of global industrial chain as well as mutual beneficial cooperation for enterprises around the world. So joining Jumore national platform is a good way to promote your products.

我要购买国外的商品怎么购买？

How can I buy products oversea?

Please contact sellers and negotiate the way for purchase.

我线上买了产品，卖家不包邮，你们物流供应商推荐吗

I have purchased goods from your platform, but the seller is not providing shipping services, can you recommend suitable logistics company for me?

您好，聚运通是聚贸电商的物流服务平台，您可以直接在聚贸官网的下方点击聚运通的链接直接登陆，去查找相应的物流供应商或是您去发布询盘单，由平台推送供应商以供您择。

Yes, we have our own logistics service for your users, which is called etransmore. Please login to our website: www.etransmore. com to check it. You could search logistics providers on the platform. You could also choose to post logistics inquiries, our platform will recommend providers for you.

总平台买的产品，物流是聚运通推荐的供应商，若运输过程中有异常，怎么处理

I purchased goods from Jumore global platform and we shipped our goods by the logistics company that recommended by etransmore, how would you deal with if there is any problem during transportation?

您好，若出现异常结合您与客户双方签订的合同约定商谈，若对方处理的方式您有疑义且与对方沟通未果，可提供相应的投诉资料至我们平台，具体需要提供的投诉资料可参考聚运通官网上的帮助处理

If there is any problem, please deal with the problem in conformity with the contract. If there is any complaint generated, and both buyers and suppliers cannot reach consensus, then buyers and suppliers can contact us. We will try our best to help.

为什么我们在总平台上注册的帐号登陆其它平台时还要再次补充信息

I have registered at one Jumore platform, why do you ask me to fulfill new information for being a member of other Jumore platforms?

We have different platforms for different industries. The functions and required information of each platform may differ from other platforms, So when you login in to some specific platform, you still need to fill out the imformation required by that platform.

聚贸子平台

聚贸化工

JUMORE Chemical

聚贸化工是什么？

What is JUMORE Chemical?

一站式专业化工交易平台。集商城、供求信息、行业资讯等功能于一体，与聚贸其他专业平台实现无缝对接，提供特色的物流、金融及认证服务，为客户打造真正的一站式服务。

One-stop chemicals trading platform. Integrating the online shop, buying and requesting requests and industrial information, this platform, connecting with other professional platforms, provides featured logistics, finance and third party pay to create a serviceable one-stop services.

化工商城有什么特色？

What are the features of JUMORE Chemical?

聚贸化工提供海量的现货资源交易信息，化工厂、贸易商资源汇聚，在线询价、市场行情报价等功能全方位为你服务

JUMORE Chemical provides abundant spot goods trading information. With chemical suppliers' and dealers’ information， this platform provides online consulting, market pricing and other all aspects of services.

What are the selling and buying leads on JUMORE Chemical about?

聚贸化工供求信息，为您提供橡胶、PP、PE、PVC、乙二醇、甲醇等现货资源及最新价格行情。

JUMORE Chemical buying and requiring information provides updating price and good sources of rubber, PP, PE, PVC, glycol and methol.

如何在聚贸化工平台上开通店铺？

How to open a shop on the platform?

Please log into: www.jumorechem.com，click“join free"for registration，sign in to"My Jumore"after registration, fill up all the information as required ，click"Go to My Shop" on the top right corner to enter your shop. You can have your shop after the shop decoration and posting your products or buying requests.

聚贸煤炭

JUMORE Coal

聚贸煤炭是什么

What is JUMORE Coal?

一站式专业煤炭交易平台。集商城、供求信息、行业资讯、招标专区等功能于一体，与聚贸其他专业平台实现无缝对接，提供特色的物流、金融及第三方支付，为客户打造真正的一站式服务。

One-stop coal trading platform. Integrating the online shop, buying and requesting requirests and industrial information, this platform, connecting with other professional platforms, provides featured logistics, finance and third party pay to create a serviceable one-stop services.

煤炭商城特色

What are the features of JUMORE Coal?

为用户打造精品店铺，充分展现煤炭供应商综合能力及无限量的产品信息。用户可以根据自己公司的经营范围发布全品类商品并在聚贸旗下相关垂直平台得到展示和推广。目前煤炭平台主要以动力煤、无烟煤、炼焦煤三大品类为主，未来会根据用户需求不断改进和调整。

Create selective shops for users to fully exhibit coal supplier’s comprehensive capacity and abundant product information. Users could publish and promote all categories products under the relevant platforms. Recently, Coal platform mainly display steam coal, anthracite, coking coal. In the future, it would continue update according to users'need.

煤炭供求信息

How to release the buying requests on JUMORE Coal?

用户只要手机号码注册并填写公司相关信息就可以快速发布供需信息。

User could publish supply and demand information by registering and filling company information.

商品及信息审核

Product and Information Audit

平台对用户发布商品及供求信息进行审核，对违规信息及明显偏离市场行情的信息进行下架处理，情节严重者冻结或永久封号。

The platform would always verify the user published products and supply and demand information. Any violation and false market information would be removed; Serious violation would lead to account suspended or titled.

质检报告

Quality Report

分类：当前质检报告和历史质检报告。

当前质检报告：是指发布商品和供求时针对当前货物的检测报告，未发生的。

历史质检报告：是指企业过往一年内曾经交易过的货物的检测报告，已发生的。

作用：当前质检报告有利于客户可以直观了解该货物的指标体系，增加双方成交的几率。

历史质检报告企业交易能力和资金实力的体现，可以客观反映企业的综合实力，有利于构建市场信用体系。

上传通道：用户发商品和供求时都有上传当前质检报告的入口。历史质检报告只有用户开通店铺后在“我的企业”栏里上传和维护。

Category: currently quality inspection report and history quality inspection report.

Currently quality inspection report:

The inspection report for the new released products and supply and demand which has not been done yet.

History quality inspection report:

Inspection reports which were done in the last whole year.

Meaning:

Current quality inspection report introduces index system of relevant good, so as to help make a deal.History quality inspection report shows the marketability and capital capacity which benefits building the market credit system.

Upload channel:

There are channels for users to publish products and supply and demand information.

聚贸钢铁

JUMORE Steel

聚贸钢铁是什么

What is JUMORE Steel?

聚贸钢铁（jumoregt.com）提供覆盖钢铁流通领域全流程的服务。集商城、供求信息、行业资讯等功能于一体，结合金融、仓储、加工、物流及第三方支付服务，旨在实现钢铁交易全流程电子化和阳光化，降低钢铁现货企业的运营成本，更好的服务广大钢铁现货企业，为上中下游钢铁企业提供全流程的钢铁供应链解决方案。

JUMROE Steel provides all services needed for steel trade. Integrating the online shop, supply and demand information, industrial information, this platform combines finance, warehouse, processing, logistics and third party to realize steel trade transparent and getting online, so as to reduce the operation cost for steel companies and better serve them, and provide steel supply chain resolution to relevant companies.

聚贸钢铁商城有什么特色？

What are the features of JUMORE Steel?

聚贸钢铁提供海量的现货资源交易信息，钢厂、贸易商资源汇聚，在线询价、市场行情报价等功能全方位为你服务

JUMORE Steel provides abundant spot goods trade information, steel mills and dealer sources, online consulting, market pricing and other all-weathered services.

聚贸钢铁的供求信息是做什么的？

What are the buying requests on JUMORE Steel about?

聚贸钢铁供求信息，为你提供热卷、中厚板、建材、管材、冷轧涂镀、型材等钢材现货资源及最新价格行情。

JUMORE Steel provides supply and demand information and products, such as HC, Cut deal, building steel, tube steel, cold rolled plating, profiles, updating price information.

如何在聚贸钢铁平台上开通店铺？

How to open a online shop on the Jumore steel platform?

Please log into www.jumoresteel.com, click“join free"for registration, sign in to"My Jumore"after registration, fill up all the information as required, click"Go to My Shop" on the top right corner to enter your shop. You can have your shop after the shop decoration and posting your products or buying requests.

聚贸有色

JUMORE Non-ferrous

聚贸有色是什么

What is JUMORE Non-ferrous?

聚贸有色以有色金属交易为主，集商城，供求信息，行业资讯等模块，结合金融、仓储、物流及第三方支付服务于一体，帮助全球各国的企业高效对接产业链上下游，实现全球产业链的优化升级和各方的互利共赢。

JUMORE Non-ferrous is created for non-ferrous trade. Integrating the online shop, supply and demand information, industrial information with finance, warehouse,logistics and third party payment, this platform assists global companies to connect with up-stream and downstream industry chain so as to optimize global industry chain and play the win-win game.

聚贸有色有什么优势

What are the advantages of JUMORE Non-ferrous?

1、聚贸有色为客户提供有色行业产业链的供应商和下游厂商信息，海量的客户资源能够帮助客户快速完成交易；2、聚贸有色与东方付通合作，为客户提供安全便捷的在线支付通道；3、聚贸有色平台通过筛选认证，吸引行业实力商家入驻平台，提供货源稳定、质量保障的货源。

1、JUMORE Non-ferrous provides users abundant suppliers and downstream enterprises information which would assist users to accomplish deal soon.

2、JUMORE Non-ferrous join hand with Oriental tenpay to provide user with safe and convenient online payment channel.

3、JUMORE Non-ferrous platform selects capable companies registered on it, so as to provide stable and quality source.

如何才能成为平台入驻企业

How can enterprises join the platform?

1、有色行业从业者；2、无不良交易记录；3、申请入驻并通过平台审核。

1. Practitioner of non-ferrous industry;

2. No bad trading records;

3. Join our platform and pass the audit.

供求信息和商品信息有什么区别

How to release the buying requests and product information?

1. After registation, buyers can post buying requests and place orders by product information, and for suppliers, after filling out necessary information about your company, your online shop are immediately opened, then you could post products. 2. Then both buyers and suppliers could enjoy the value-added service of guaranteed payment to ensure the security of transactions.

聚贸有色有哪些服务

What services does JUMORE Non-ferrous provide?

1、免费开店发布商品、免费发布供求信息、浏览行业资讯；2、安全便捷的在线签章、担保支付等；3、提供报关清关、物流、金融等服务

1. freely open an online shop and post products, freely release buying leads, and get industry news; 2. safe and convenient online signature, guaranteed payment, etc.

聚贸矿产

JUMORE Mineral

聚贸矿产是什么

What is JUMORE Mineral？

聚贸旗下网站，聚贸矿产集优质企业、供求信息、行业资讯等功能于一体，通过金融、仓储、物流、大数据、咨询、认证、技术及第三方支付等服务体系，高效对接矿产产业链上下游企业，促进矿产企业快速、安全的达成交易；平台帮助入驻企业展现公司实力，开拓市场，建立品牌高度，实现由传统产业向互联网+模式的跨越。目前平台已覆盖黑色金属矿，有色金属矿，贵金属矿，稀有金属矿等产品。

JUMORE Mineral is a sub-platform of JUMORE and integrates premium enterprises, supply & demand, industry news, etc, in combination with finance, warehousing, logistics, big data, consultancy, certification, technology and third-party payment to efficiently connect enterprises upstream and downstream the mineral industry and facilitate a fast and secure transaction. Currently, the platform covers ferrous metal, nonferrous metal, precious metal, rare metal products, etc.

聚贸矿产有什么特色

What are the features of JUMORE Mineral?

1、聚贸矿产为客户提供全矿产产业链的供应商和下游厂商信息，海量的客户资源能够帮助客户快速完成交易；2、聚贸矿产与东方付通合作，为客户提供安全便捷的在线支付通道；3、聚贸矿产平台通过筛选认证，吸引行业实力商家入驻平台，提供货源稳定、质量保障的货源。

1. JUMORE Mineral provide the clients with massive information of suppliers and manufacturers, which can help our customers to quickly complete the transaction;

2. JUMORE Mineral cooperates with Oriental Tenpay to provide customers with safe and convenient online payment;

3. The companies on JUMORE Mineral platform are selected and certificated, so we can guarantee the quality and stability of the product supply.

如何才能成为平台入驻企业

How can enterprises join the platform?

1、矿产行业从业者；2、无不良交易记录；3、申请入驻并通过平台审核。

1. Practitioner of mineral industry;

2. No bad trading records;

3. Join our platform and pass the audit.

供求信息和商品信息有什么区别

How to release the buying requests and product information?

聚贸矿产有哪些服务

What services does JUMORE Mineral provide?

1、免费开店发布商品、免费发布供求信息、浏览行业资讯；2、安全便捷的在线签章、担保支付等；3、提供报关清关等服务

1. freely open an online storefront and post products, freely release buying and selling leads, and get industry news; 2. safe and convenient online signature, guaranteed payment, etc.

聚贸石油

JUMORE Petro

聚贸石油是什么

What is JUMORE Petro?

建立的以石油交易为主,集商城，供求信息，行业资讯等模块，结合金融、仓储、物流及第三方支付服务于一体，帮助全球各国的企业高效对接产业链上下游，实现全球产业链的优化升级和各方的互利共赢。

This platform focuses on oil trading and includes modules such as Online Shop, Supply & Demand, Industry News, etc, in combination with finance, warehousing, logistics, third-party payment services to efficiently connect global enterprises upstream and downstream the oil industry for their mutual benefit and win-win results.

聚贸石油供求信息是什么

What are the buying requests on JUMORE Petro about?

免费发布供求信息，汇聚全国名优企业，海量供求信息任你挑!平台汇集了主要海量石油供求信息，让行业上下游链接更简单有效。

This platform brings together a number of famous and premium enterprises, as well as quality products & buying requests of oil, making upstream and downstream of the industry more simply and effectively connect with each other.

聚贸农产品

JUMORE Agro

聚贸农产品是什么

What is JUMORE Agro?

聚贸农产品是聚贸（全球首家全品类大宗商品及工业全产业链跨境电商平台）旗下大宗农产品的在线交易平台。集在线商城、供求信息、行业资讯等功能于一体，结合金融、仓储、物流以及第三方支付和电子签章服务，立足服务全球大宗农产品行业，高效对接产业链上下游企业，实现全球产业链的优化升级和各方的互利共赢。

JUMORE Agro is an online platform under JUMORE for trading bulk agricultural products. It includes Online Shop, Supply & Demand, Industry News, etc, in combination with finance, warehousing, logistics, third-party payment and electronic seal services to efficiently connect enterprises upstream and downstream the industry for their mutual benefit and win-win results.

聚贸农产品供求信息是什么

What are the buying requests on JUMORE Agro about?

聚贸农产品供求信息，方便用户发布大宗农产品供求信息，平台汇集了各个贸易商、生产加工企业的供求信息，让用户高效的找到所需要的信息。供求信息暂不能实现在线交易。

This platform brings together products & buying requests of various merchants and manufacturers, allowing the customers to efficiently find the information they need.

如何在聚贸农产品开店

How to open a online shop on JUMORE Agro?

Please log into www.jumoreagro.com, click“join free"for registration, sign in to"My Jumore"after registration, fill up all the information as required, click"Go to My Shop" on the top right corner to enter your shop. You can have your shop after the shop decoration and posting your products or buying requests.

聚贸食品

JUMORE Food

聚贸食品是什么

What is JUMORE Food？

聚贸食品集商城、供求信息、行业资讯等功能于一体，结合金融、仓储、物流及第三方支付服务，高效对接产业链上下游，提供海量商机信息和便捷安全的在线交易。帮助传统的食品产业链实现升级转型，打造食品全产业链B2B电商平台。

JUMORE Food integrates Online Shop, Supply & Demand, Industry News, etc, in combination with finance, warehousing, logistics and third-party payment services to efficiently connect enterprises upstream and downstream the industry and provide vast business opportunities and convenient and secure online transactions.

入驻聚贸食品怎么收费

Is there any charge for joining this platform?

目前入驻平台是免费的。

No, it is free now.

聚贸食品有哪些服务

What services does JUMORE Food provide?

1、免费开店发布商品、免费发布求购信息、浏览行业资讯；2、安全便捷的在线签章、担保支付等；3、提供物流金融等服务

1. freely open an online online shop and post products, freely release buying leads, and get industry news; 2. safe and convenient online signature, guaranteed payment, etc.; 3. provide financial and logistics services.

聚贸消费品

JUMORE CG

聚贸消费品是什么

What is JUMORE CG?

聚贸旗下网站，聚贸消费品集商城、求购信息、行业资讯等功能，通过金融、仓储、物流、大数据、咨询、认证、技术及第三方支付等服务体系，高效对接产业链上下游，服务万千入驻商家，帮助他们提开拓市场，建立品牌，实现产业升级。目前平台已覆盖服装市场，日用百货，家装家纺，美妆日化，数码家电，包装文教等的上下游一系列产品。

JUMORE CG is a sub-platform of JUMORE and integrates the online shop, supply & demand, industry news, etc, in combination with finance, warehousing, logistics, big data, consultancy, certification, technology and third-party payment to efficiently connect enterprises upstream and downstream the industrial chain and help them expand the market, build brand, and achieve industrial upgrading.

The platform now covers electronics,health & beauty,babies,kids,moms & toys,jewellery & watches,apparel,gifts & premiums,cell Phones & accessories,automobile & motorcycle,home & appliances, etc.

聚贸消费品有什么特色

What are the features of JUMORE CG?

聚贸消费品集商城、求购信息、行业资讯等功能，为商家提供海量的商机以及专业的行业资讯，帮助你了解市场动态，掌握先机，快速开拓市场。

JUMORE CG integrates the online shop, supply & demand, industry news, etc to provide massive business opportunities and professional industry information for customers, helping them know the market movement and quickly expand the market.

聚贸消费品的类目有哪些

What categories does JUMORE CG cover?

目前行业类目已覆盖服装市场，日用百货，家装家纺，美妆日化，数码家电，包装文教等6个一级大类，58个二级分类，产品分布在这些行业的上中下游各个阶段。

JUMORE CG now covers 9 primary categories including electronics,health & beauty,babies,kids,moms & toys,jewellery & watches,apparel,gifts & premiums,cell Phones & accessories,automobile & motorcycle,home & appliances, as well as 21 secondary categories.

入驻聚贸消费品怎么收费

Is there any charge for joining this platform?

目前入驻平台是免费的。

No, it is free now.

聚贸机械

JUMORE Machinery

聚贸机械是什么

What is JUMORE Machinery?

聚贸机械是聚贸旗下机械产品的在线跨境电商交易平台。集在线商城、供求信息、行业资讯、等功能于一体，结合金融、仓储、物流、大数据以及第三方支付和电子签章服务，高效对接机械产业链上下游企业，实现全球产业链的优化升级和各方的互利共赢。

JUMORE Machinery is an online cross-border e-commerce platform under JUMORE for trading machinery products. It includes Online Shop, Supply & Demand, Industry News, etc, in combination with finance, warehousing, logistics, big data, third-party payment and electronic seal services to efficiently connect enterprises upstream and downstream the machinery industry for their mutual benefit and win-win results.

聚贸机械涉及类目有哪些

What categories does JUMORE Machinery cover?

目前聚贸机械平台覆盖了工程机械、农业机械、食品机械、包装机械、纺织机械等机械全产业链产品。

Now the platform covers construction machinery,agricultural machinery, food machinery, textile machinery, packaging machinery and other common machinery products.

聚贸机械供求信息是什么

What are the buying requests on JUMORE Machinery about?

聚贸机械平台供求信息，工程机械、农业机械、食品机械、包装机械、纺织机械等供求资源的展示区域。为您提供各类型机械设备价格、型号、产地等详细信息,帮您全面了解所需要的机械设备；交易安全，品质保障。

It is a display area for the supply and demand of construction machinery,agricultural machinery, food machinery, textile machinery, packaging machinery and other common machinery products, which provides you with price, model, origin and other details of various types of machinery and equipment.

入驻聚贸机械平台费用是多少

Is there any charge for joining this platform?

目前入驻平台是免费的。

No, it is free now.

聚贸工业品

JUMORE Industrial

聚贸工业品是什么

What is JUMORE Industrial?

聚贸工业品平台是专业品质的工业用品一站式跨境电商平台,目前聚贸工业品平台集在线商城、供求信息、行业资讯、等功能于一体，结合金融、仓储、物流、大数据以及第三方支付和电子签章服务，高效对接工业产业链上下游企业，实现全球产业链的优化升级和各方的互利共赢。

JUMORE Industry is a professional and one-stop cross-border e-commerce platform and it integrates Online Shop, Supply & Demand, Industry News, etc, in combination with finance, warehousing, logistics, big data, third-party payment and electronic seal services to efficiently connect enterprises upstream and downstream the manufacturing industry for their mutual benefit and win-win results.

聚贸工业品涉及类目有哪些

What categories does JUMORE Industrial cover？

目前平台已覆盖仓储设备、电子电气、,仪器仪表、工业消耗品、安防用品、五金工具、清洁维护等行业产品。

Currently , the platform covers warehousing equipments, electric products, instruments and meters, hardware tools, security products, cleaning and maintenance products, industrial consumables, etc.

聚贸工业品供求信息是什么

What are the buying requests on JUMORE Industrial about？

聚贸工业品平台供求信息，仓储设备、电子电气、仪器仪表、五金工具、安防用品、清洁维护、工业消耗品等供求资源的展示区域。为您提供各类型工业品的价格、型号、产地等详细信息,帮您全面了解所需要的机械设备；交易安全，品质保障。

It is a display area for the supply and demand of warehousing equipments, electric products, instruments and meters, hardware tools, security products, cleaning and maintenance products, industrial consumables, etc., which provides you with price, model, origin and other details of various types of manufactured goods.

入驻聚贸工业品平台的费用是多少

Is there any charge for joining this platform?

目前入驻平台是免费的。

No, it is free now.

聚运通

Etransmore

How does logistics provider register on Etransmore?

There are four steps of registration
1.Logistics provides its own qualified certificates and fills the applying forms of register.
2.On-the-spot investigation for the applying logistics provider by Etransmore staff.
3.Logistics provider signs agreements and NDA (non-disclosure agreement) with Etransmore.
4.Logistics provider succeed in registering on the Etransmore platform.

How to search my order?

1. Member Center -> Order management
2. input your order number to check order status

How to cancel or change my order which is the special rate?

Before the intention order finished, you can reject the quotation. You can proceed this step in Member Center->requirement management-> quotation.
If the intention order has already been finished, you cannot change it. The only way to solve the problem is that you call the customer service to cancel your order. You will take responsibility for the fake order.
If you have already signed the contract with your logistics provider, you cannot cancel or change the order. If you still want to cancel or change it, you will bear legal liability.

How to cancel my auction that I have already issued?

Before the intention order finished, you can reject the quotation. You can proceed this step in Member Center->requirement management-> finish auction.
If the intention order has already been finished, you cannot change it. The only way to solve the problem is that you call the customer service to cancel your order. You will take responsibility for the fake order.
If you have already signed the contract with your auction service provider, you cannot change cancel or change the order. If you still want to cancel or change it, you will bear legal liability.

Can I change my information such as collect address,
quantity etc. after creating an order?

If the order has been created, we suggest that you do not change any information in the order, because your information has been already created in your contract with legal effect. If you have to change your information, you can call the customer service to sign a supplementary contract. It may cause much more payment of transportation for the different address.

How can I pay through the platform?

Now, there are two ways of paying.
1.Offline payment. The client and the logistics provider finish paying offline. The platform has no restriction for this method of paying.
2.Online payment. The client and the logistics provider finish paying online by either Etransmore platform or the third party platform.

What kinds of transportation are available on the platform?

Etransmore is a comprehensive logistics platform offers every method of transport. Clients can choose 6 ways of transportation, whether by road, rail, sea, air transportation, storage service or multimodal transportation.

聚融通

JUMORE Finance

聚融通是什么

What is JUMORE Finance？

Jumore Finance is a financial service platform of Jumore cross-border e-commerce trading platform specialized in providing professional financing service and capital management for platform members.

聚融通优势

What are the advantages of JUMORE Finance?

The platform integrates domestic and overseas resources of financial industry (banking, insurance, securities, factoring, etc.) and has established long-term and stable business cooperation with global financial institutions.By combining the advantages of each financial institution, Jumore Finance is committed to presenting packages of their financial products to the platform members.

如何发起融资申请

How to post a financing application?

线上提交表单或者联系我们。

You can submit a financing form online or contact us directly

聚融通平台收费吗

Is JUMORE Finance free?

No, it is free now

是否只有经过企业认证后才能发布融资需求？

Is enterprise certification required for releasing a financing demand?

不需要认证也可以发布融资需求。

Certification is not necessary for releasing a financing demand.

聚博通

JUMORE Consultancy

聚博通是什么

What is JUMORE Consultancy?

Jumore Consultancy is a consulting service platform of JUMORE cross-border e-commerce trading platform specialized in providing professional consulting services for platform members.

聚博通有什么特色

What are the features of JUMORE Consultancy?

JUMORE Consultancy focuses on providing advisory services for cross-border trade together with the world-renown consulting companies like McKinsey and Boston consulting groups and tailor the most competitive solutions for clients.

聚博通提供哪些服务

What services does JUMORE Consultancy provide?

JUMORE Consultancy now covers company management service, marketing service, and advisory service, including financial consulting, strategic consulting, corporate training, marketing planning, technology consulting, translation, certification consulting, legal consulting, market research, marketing planning, etc.

我是咨询服务商，如何入驻聚博通

How to join the platform for a consulting service provider?

Please contact Jumore Consultancy for qualification identity, the qualified agencies are welcome to join our platform.

如何发布招标需求

How to call for bids on the platform?

First, please register an account on JUMORE Consultancy platform and then you can fill in the budget and call for bids online.

如何支付

How to pay on the platform?

当前聚博通平台不支持线上支付流程，涉及到交易需要走线下流程。

Jumore Consultancy does not support online payment currently and offline payment is necessary for transaction. Online payment is coming soon.

聚真通

JUMORE Certification

聚真通是什么

What is JUMORE Certification?

Jumore Certification Platform (JCP) is built and operated by Zhejiang Jumore E-commerce Co.,Ltd which is the world's first full category of commodities and the industry of the whole industry chain of cross-border electronic business platform ,integrate resources, dedicated to cross-border trade certification services platform.

认证范围有哪些

What certifications does JUMORE Certification provide?

聚真通平台围绕聚贸工业上下游全品类商品的认证和检测需要，原则上包括平台的商家机构所提供的所有认证服务范围。您可以直接在平台上搜索您所需的认证服务。

JUMORE Certification generally includes all certification services provided by the agencies on the platform. You can directly search the certification service you need on the platform.

你们平台有哪些认证机构？

What certification agencies are on the platform?

您好，目前和我们平台合作的都是行业权威服务商，其中包括TUV南德、北德、莱茵，国内的方圆检测等机构。

The certification agencies cooperating with our platform include TUV Sud, TUV Nord, Rhein and domestic Fangyuan Certification, etc.

认证机构入驻你们平台有什么要求

What is required for the joined Jumore Certification？

有入驻意愿的机构，请联系Jumore Certification，确认企业资质后方可入驻

Please contact Jumore Certification for qualification identity, the qualified agencies are welcome to join our platform.

聚智能

JUMORE Tech

聚智能是什么平台？

What is Jumore Tech?

Jumore Tech is a globally-oriented e-commerce platform, aiming at serving global manufacturing enterprises.

聚智能平台的优势在哪里？

What advantages does Jumore Tech have?

The platform has pooled a large number of quality service providers. For these suppliers, Jumore Tech can break the geographical constraint to them, and enable them to extend their products and services to all provinces of China and obtain orders from business customers, thus facilitating the steady improvement of company performance and enhancing corporate recognition. For business customers, through Jumore Tech, they can reach a huge amount of suppliers and find the supplier best matching the enterprises' current needs to make cooperation, through a full range of contrast. This greatly reduces the operation cost of businesses, while the problems in the development and upgrading of enterprises can also be resolved timely.

Currently, the suppliers and business users can log into Jumore Tech to launch or search products and services information after only simple registration and certification, and all these are free. Jumore Tech will play an important role in promoting the transformation and upgrading of the manufacturing industry. Jumore Tech will work together with our partners to move forward into the great era of industry 4.0.

What is the requirement for the qualification documents to be uploaded

The photocopies and electronic version (photograph or color scanned copy) of the original and duplicate documents both can be passed (no official seal is needed for the copies).
You can upload the original or duplicate document in any form, either as a photograph or as a photocopy or as a scanned document, but it is required to be clear and no more than 3 MB in size.

Is the payment on Jumore Tech platform offline payment?

Jumore Tech does not support online payment currently and offline payment is necessary for transaction.

大数聚

JUMORE Bigdata

What advantages does JUMORE Bigdata have?

The JU-data platform is dedicated in providing comprehensive data and information services related to the bulk commodities, such as market quotation, price index, import and export transactions, industry information, industry reports, etc. By means of our data services, the decision-making efficiency and accuracy of manufacturing enterprises and supply-chain businesses can be improved.

What services can a registered member enjoy?

After becoming a registered member, you can acquire more valuable reports. In the future, JU-data platform will provide personalized customized services, as well as other VIP services based on the big data service.

How to add a report to my favorites?

You can add a report to your favorites by clicking on the heart-shaped icon on the right side of the page. After doing so, there will be a record in Personal Center.

What is required for the email to be registered?

Please make sure that all contents of the E-mail address (including punctuation) are in English. Each account can have only one corresponding email address. Thus, if an email address has been used for registration, the email address can't be used to create any other account.

客服服务机制

Customer service system

How soon will you respond to my inquiry

We will respond within 24 hours after you send us emails or messages. Phone calls, Livechat and intelligent robots would be instant assistance, you can get responded immediately.

What are the ways for me to contact Jumore?

招商引资类

Investment Attraction

线下业务渠道

what is the cooperation model for offline business?

How does Jumore make profits?

E4B体系规划

E4B System

E4B是什么

What is E4B？

E4B能给企业带来什么

What E4B can bring to enterprises?

E4B目前有哪些版本

What versions does E4B have now?

企业版

Enterprise Edition

园区版

Park Edition

专门为高新产业园、工业园、科技园等园区提供的版本，能够把整个园区内的所有企业关联起来，为园区管理和园区企业共赢提供全方位服务和支持。

海外版

Overseas Edition

专门为海外大中型企业提供的版本，把海外某一地区或者某一个国家的企业关联到一起，提供全方位的服务和支持

This a version provided specifically for large and medium-sized enterprises overseas, to link the enterprises in a region or a country and provide them a comprehensive range of services and support.

E4B收费吗？

Is there any charge for E4B？

E4B有代运营吗？

Is thirdpartnar available for E4B?

是否提供SEO外包服务

Do you provide outsourcing service?

是否提供代运营服务

Do you provide thirdpartnar service?

是否有SNS社区化营销

Do you have any SNS marketing activity?

E4B是否有CRM系统

Does E4B have CRM system?

E4B里面的会员体系，账号体系是怎么样的

What is the membership system and account system for E4B?

E4B跟聚贸其他平台的关系

What is the relationship between E4B and other platforms of JUMORE？

E4B目前有跟你们合作的企业吗

Do you have any cooperative companies using E4B?

Yes, we have reached cooperation consensus with Sinopec, and we are developing personalized E4B system for it. We also have cooperated with Shenhua Group.

如何申请加入E4B

How to Join E4B?

E4B平台由谁来维护？

Who is in charge of maintaining the E4B platform?

我有自己的平台，能和E4B互通吗？

I have my own platform. Can it be interconnected with E4B?

E4B有哪些特色功能

What features does E4B have?