Problem Management Process - Notification Process
2011-10-26 15:57:41
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Problem Management Process - Notification Process
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Validate Severity Level
Incorrect Assignment
Escalate to Prblem Management
Problem Record
Escalate to Problem Manager
Allocate & Prioritise
Incident from Incident process
Assign Severity
Critical Situation Managemen
To Incident process
Validate Assignmen
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职业：ITIL Support
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