Got a service call
2014-09-16 19:34:54 2 举报call center flowchart
作者其他创作
大纲/内容
Contacts & Problem discription
Instant service(fix)
Customer request
Location
FJ
Sending the Package
Machine history
Yes
Need a Spanish?
Assign a technician
Date for service
Request to Javier Blasco
Service delivered
SD
Adding to Package
Sending information
Request a Spanish
**Urgency1. TPB2. History3. Contacts4. Tools needed5. Materials needed6. Knowledges needed7. Date
Distinguish
No
Got a call
Define machine RN
WOFE
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