Processes are Measured and Managed Systematically
Executive sponsors of process evangelist
Businessprocessarchitects
Processes are Organized and Redesigned at the Enterprise Level
A process evangelist
Executive sponsors of major projects
CEO as Chief Process Officer
Process redesign project managers lProject team members lBlack belts
Level 2.Some OrganizedProcesses
Level 1.No OrganizedProcesses
Level 3.Most ProcessesOrganized
Process managerslProcess performance evaluatorslBPM CoE manager
Level 5.Processes Continuously Improved
Executive sponsors of enterprise-wide process work
Processes Teams Continuously Improved Processes
Processes are Improved at the Work Group or Departmental Level
Level 4.Processes Are Managed
Employee process team memberslProcess managers as coaches
Executive sponsors of BPM CoE and process management
