NorAm Non-CSA Return Procedure
2015-03-05 08:54:42 4 举报
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NorAm Non-CSA Return Procedure是一种针对非加拿大标准协会（Non-CSA）产品的退货流程。这个流程为消费者提供了一种在购买非CSA认证产品后，如果发现产品存在质量问题或者不符合预期，可以申请退货的方式。具体的退货流程可能包括：首先，消费者需要联系销售商或者制造商，说明退货的原因；然后，根据销售商或制造商的指导，将产品退回；最后，销售商或制造商在收到退回的产品后，会进行质量检查，如果确认产品确实存在问题，就会进行退款或者换货。这个流程旨在保护消费者的权益，确保他们可以购买到高质量的产品。
作者其他创作
大纲/内容
Our CS advise RMA no. and return address to buyers
NorAm warehouse received the returns
NorAm check whether returned items are ok?
Yes
Buyers receive the parcel and are not happy with the items
NorAm input the returns details in DM Returns System(can resold qty= received qty)
Noram warehouse grade NON-CSA return items
No
NorAm input the returns details in DM Returns System(can resold qty= 0)
SJ warehouse updates inventory base on ASN file NorAm completed
NorAm restock return items per ASN file they generate
SJ CS update returned reason and results for the returns
Buyers post it back to US warehouse
End
NorAm download ASN file from RMA system directly
NorAm upload return ASN file to SkuVault
Buyers contact our CS to want to return the items
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