APQC Template

3.0Market and Sell Products and Services

5.0Manage Customer Service

OPERATING PROCESSES

11.0 Manage External Relationships

7.0 Manage Information Technology

8.0 Manage Financial Resources

1.0Develop Vision and Strategy

6.0 Develop and Manage Human Capital

4.0Deliver Products and Services

10.0 Manage Environmental Health and Safety (EHS)

2.0Develop and Manage Products and Services