毅冰米课（更新）思维导图模板_ProcessOn思维导图、流程图

第一阶段：改变思维定势

新开始

你为什么在这里？ Why you are here

做你自己的唯一！ Be yourself be your sole

港台地区供货商的优势 Advantages for suppliers from HK&TW

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买手迷恋怎样的供货商业 How could we attract buyers

打造客户忠诚度的大课题 Build customers' royalty

价格不是万能的 Price is not everything

抓住一切机遇不放弃 Opportunity is everything

做好自己的定位（揭秘工厂和贸易公司的优缺点） Positioning your role (Demystifying factory&trading

让你的外贸工作不再倦怠 Love trading, love your job

外贸思考

利益是解决一切问题的核心 Benefit Is The Core Issue To Solve Any Problem

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工厂的劣势探讨 Analysis For Disadvantages Of Manufacturer

不要只重视关键人物 Don’t Only Focus On The Keyman

客户不轻易更换供应商的一个重要原因 Keep Going Business With Current Supplier-A Major Reason

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不要看不起小职员 Don’t Ignore The Small Potato

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商务名片的制作要点 Useful Tips To Make Your Business Name Card

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贸易领域中的“马太效应” Matthew Effect In Trading Field

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第二阶段：细节化客户开发

邮件

邮件的气质 The Temperament Of Emails

初次询价的快速回复 Quick Reply For The 1st Inquiry

展会后的快速跟进 Quick Follow Up

邮件中的“Please Can You…”句型 Please Can You 句型

建立业务关系的邮件中的词和句 Words And Sentences In Emails To Establish Business Relationship

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邮件里关于附件的句型 Sentences For Attachments In Emails

邮件行为和思维的“滴水不漏” Emails With Watertight Logic

申请延期交货的邮件写法 Emails Writing For Delay Application

商务邮件中的主动语态和被动语态 Active Voice V.S. Passive Voice When Writing Business Emails

邮件中的短句和长句使用 Short Sentences & Long Sentences When Writing Emails

邮件中的句型合并技巧 Sentences Combination Skills For Emails Writing

商务邮件的字体和签名设置 Professional Fonts And Signature For Business Emails

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邮件中的标点符号使用 Punctuation For Emails

邮件回复的语气 Mood For Replying Emails

自动回复邮件模板 Primary Course

初级课程

中级课程

高级课程

外贸开发信 Business Developing Email

1.0版

2.0版

3.0版（邮件群技巧）

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开发信主题写法 Subject For Business Developing Email

1.0版

2.0版

3.0版

外贸开发信的“抄送”和“密送” Cc And Bcc Line For Business Developing Email

外贸开发信常见的十大错误 10 Mistakes For Business Developing

外贸开发信的长短分析 BD Email, Long Or Short?

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外贸开发信的附件和其他细节问题 Attachment & Other Details For BD Email

关于外贸开发信的更多思考问题 Further Consideration For BD Email

一个德国供货商的开发信案例 A Business Developing Email From A German Company

进口产品的邮件怎么写？ Business Emails For Inquiry & Importing Items

别让你的开发信成为垃圾邮件 Distinguish Your BD Email From Spam

解析写邮件需慎用的两种表达 Analysis For 2Undo Expressions Via Email Writing

你会写地道的催款邮件么? Can You Write An Outstanding Email For Payment Request

催款邮件的主题写法 Subject Writing For Payment Request Email

给老客户和新客户的催款函比较 Collection Letter -Current Customer V.S. New Guy

第二封催款邮件的写法和要点 Email Writing For Second Payment Application

催款邮件的最后通牒 E-Mail Writting For Final Payment Application

样品与细节处理

寄样过程中需要注意的九个细节 9 Notes When Sending Samples Out

寄样后的高效跟进 Follow-Up After Samples Sending Out

制作专业的样品标签 Making Professional Sample Tag

如何制作专业的样品发票 Making Professional Sample Invoice

文件还是样品？ Documents Or Samples

样品种类与称呼解析 Illustration For Sample Types

“质量样”的机会需要把握 Quality Sample Is An Opportunity

为甚么大买家很少付样品费？ Why Big Customer Seldom Pay For The Sample Charge?

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样品费该不该收？ Charge Or Not Charge? This Is A Question

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样品不合格的几种应对方法 The Ways After Samples Not Approved

展会的选择与准备

避免因海外参展与现有客户发生冲突 Avoiding Offending Current Customers While Attending Fairs Overseas

展会谈判时最有效的图文整理技巧 Top Useful Skills For Photos With Comments Tips At Fair

选择展会需考虑的六大因素 6 Core Issues To Select A Trade Show

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参展前的一个无比重要的邮件 A Top Priority Email Before Trade Show

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邀请函制作可以不走寻常路 An Outstanding Invitation Letter Example

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一张样本上钉多张名片的奇怪现象 A Weird Phenomenon-Several Name Cards Staples On One Catalog

名片整理与防止名片遗失的小技巧 Skills To Collect And Reserve Name Cards

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赴德国参展的签证申请问题 Visa Application For Attending Fairs In Germany

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第三阶段：提高询盘成交量

价格为王（报价）

价格谈判技巧总览 Overview For Price Negotiation Skills

新手如何跟客户谈价格 Ways For Price Negotiation By Green Hand

模糊价格的差异化谈判 Vague Price To Beat Competitors

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从一杯咖啡谈价格构成要素 Price Grande For A Cup Of Coffee

工厂与外贸公司的FOB报价公式分析 Analysis For Fob Formula

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低于最小起订量的价格谈判 Price Negotiation Below MOQ

ELC价格的奥秘和相关问题 Secrets & Additional Issues Of ELC Price

全面报价的重要性 Significance For Quotes In Detail

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门到门价格是否必要？ Door-To-Door Price, Must Or Not

高于客户目标价如何巧妙应对 A Ingenious Way When Cannot Achieving Target Price

梯度报价与参照物设置 Stair Step Quotes With Reference Settings

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价格谈判时不要喋喋不休抱怨不赚钱 Don't Rattle On Loss When Price Negotiation

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DDP与ELC报价的差别 The Difference Between DDP And ELC

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再论门到门价格 Further Analysis For Door-To-Door Price

做你的谈判高手

商务谈判的核心问题 The core issues of business negotiation

让客户有“赢”的感觉 Give customers WIN sense

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给客户推荐产品前的换位思考 Concerning Customer

与难伺候的客户巧妙周旋 Cunningly neotiate with tough

如何应对客户的不信任 Deal with unbelievalbe sense from customer

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无法省略的谈判环节 Essential steps in bussiness

不要把责任推给工厂 Don't Shift Responsibility To Factories

外贸谈判中的一点与多点 One Point & Several Points When Negotiation

降价反而失去客户（附经典案例！） Reducing Price To Lose Customer? (A Particular Case!)

不要随意诋毁同行 Do Not Slander Your Competitors

垃圾箱里发现客户邮件怎么办 Treatment While Finding Out Customers Email From Junkmail Box

买家日常工作分解 Buyers' Working Time Breakdown

跟进客户的五个要点 Five Key Points For Follow Up

客户质疑产品质量不如同行，如何应对？ Query As Quality Inferior To Others

影响采购偏好的三种途径 Three Options To Establish Procurement Preference

用百分比展示负面消息 Use Percentage to Demonstrate Negative Information

外贸谈判中的“尽管”和“但是” Although And But In Business Negotiation

如何在外贸谈判中应对同行以次充好 Skills To Deal With Cheap Copy Competition

为每个客户量身定做方案 Each Project Should Be Tailored

妥协的艺术 Concession In Negotiation

跳出思维的束缚 Think Out Of The Box

打破谈判僵局的技巧 Skills To Break The Ice During Negotiation

一个项目没有拿下的三种情况 Three Options To Lose Opportunities

让“做死”的客户起死回生 Revive The Missing Customers

外贸谈判的“拔河”与“顺水推舟” “Tug-Of-War” V.S. “Let It Be”

“跟进客户”不是“催促客户” Follow-Up V.S. Push Customs

谈判中巧妙应用参照物手法 Using Object Of Reference Flexibly In Negotiation

形式发票确认不等同于订单确认 PI Confirmation Not Equals To Order Confirmation

第四阶段：付款与风控

信用证操作大揭秘

信用证条款的“By Payment”和”By Negotiation”解析 “By Payment” & ”By Negotiation” Clause In L/C

"假远期信用证”解析 Analysis For USANCE LC

信用证操作的几个核心问题 Major Issues For L/C Handling

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信用证操作涉及的“四个银行” Four Banks Involved In L/C Handling

一张图搞懂信用证签发流程 One Picture To Get Issuance Of A Letter Of Credit

信用证操作中的卸货港 Port Of Discharge In LC

付款方式大探讨（贸易结算）

谨慎选择付款方式 Picking Payment Terms Prudently

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一个关于收余款的陷阱 A Trap For Balancing Payment

国际支付中的SWIFT和BIC问题 SWIFT And BIC

O/A－大买家常用的付款方式 O/A For Heavy Buyers

O/A付款的优缺点分析 Light Sides And Dark Sides For O/A

T/T付款不是一劳永逸的 T/T Is Not Once At All

D/P与CAD付款方式的区别 Difference Between D/P & CAD

见提单多少天后付款的表达歧义解析 Different Meanings Of Payment At Several Days BL

小额贷款收取的付款方式 Payment Term Selection For Small Amount

第五阶段：专业订单处理

测试与专业知识（检测认证）

世界主要国家的公司名后缀及来源 Suffix Of Company Name From Different Countries

欧盟测试标准EN71-1, -2, -3简介 EN71-1-2-3

欧盟测试标准延伸知识点：EN71-4到-12 Extended Knowledge From EN71-4 To -12

纺织面料水洗标与洗熨标识符号 Washing Label With Laundry Symbols

美国市场的ETL认证 ETL For US Market

UL认证的流程解析 Produre For UL Application

拿到UL证书后至关重要的事项 Vital Issues After Getting UL Report

如何在线验证UL证书真伪？ How To Verify The UL Certificate Online

CE官方标识与擦边球 Official CE Logo With Tricks

订单进程中的SKU问题 SKU For Ordering Process

图解瓦楞纸箱 Diagrammatize Corrugated Carton

外贸单证中的Form A和CO Form A V.S. CO

外贸单证缮制中的Form B/E/F/P Form B/E/F/P For Paperwork Of Documentation

“中性包装”的优势特点解析 Advantages For Neutral Packaging

外箱跌落测试专业讲解 Carton Drop Test Requirement

德国市场的LFGB测试 LFGB Testing For Germany

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五秒钟快速查询产品HS编码 5 Seconds To Find Out HS Code Quickly

欧盟跨界标识ETL-EU解析 Analysis For ETL-EU Mark

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一个无比实用的换汇工具 A Useful Exchange Rate Calculation Tool

镍氢电池、镍镉电池和锂电池浅析 Ni-MH,Ni-Cd And Li-Ion Battery

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纺织品行业的OEKO-TEX 100标准 OEKO-TEX Standard 100 In Textile Field

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纺织行业的STeP验厂和Oeko-Tex1000标准 STeP Audit And Oeko-Tex Standard 1000

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英制单位Pound和Lb解析 Analysis For Imperial Units Pound And Lb

欧盟市场的ROHS 2.0新规解析 Updated ROHS 2.0 For EU Market

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国际主流玩具行业安全及测试标准 International Toy Safety And Testing Requirements

课程一

课程二

欧盟市场的REACH法规和高关注物质列表 REACH And SVHC List For EU Market

家具的分类与概述 Summary Of Furniture Categories

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验厂与验货的奥秘

AQL质量控制标准 Quality Control Standard-AQL

使用AQL标准的最终验货 Final Inspection With AQL Standard

验货的种类和需要注意的事项 Types Of Inspection & Precautions

专业验货员必备的验货神器 QC Professional Tools During Inspection

巧妙处理索赔问题

客户索赔的原因汇总 Reasons For Business Claims

面对索赔问题的应急处理 Emergency Measures Facing Claims

索赔后继续保持你合作的方法 Options To Continue Business After Claims

不要为了赔款而赔款 Don't Make Compensation For Compensation Only

细腻跟单与风险控制

集装箱相关知识及RLV Containers Info & RLV

海关查验及相关事项 Customs Inspection & Other Info

国际贸易中的“三方换单”操作 Switch Bill

发短信给客户必须注意的问题 Notes For Sending Short Messages To Customer

在线快速检索Pantone色号 Quick Search For Pantone Codes Online

第六阶段：企业与SOHO创业必备

产品选择与定位

最好的产品与行业 The Best Product And Best Industry

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如何打造附加值？ How To Create The Extra Value?

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跨境电商的产品选择需要注意什么？ Items Selection For Cross-Border B2C

离岸

离岸公司和离岸账户 Offshore Company And Account

离岸账户优势揭秘 Advantages For Offshore Account

离岸账户的软肋 Weaknesses For Offshore Account

香港离岸公司与英国离岸公司的优缺点比较 HK Offshore Company

离岸人民币与在岸人民币比较 Offshore RMB V.S. Onshore RMB

注册香港离岸公司的公司名选择 Name Of Registering An HK Offshore Company

香港和内地的离岸公司银行账户比较 Offshore Account In Mainland China & Hk

SOHO适合离岸公司抑或代理公司 Offshore Company Or Exporting Company For Soho

香港离岸公司的零报税 NIL Profit Tax Return

香港离岸公司申请海外利益所得的核数师报告 Auditor’s Report For Overseas Profit- HK Offshore Company

离岸公司的年审 Annual Audit For Offshore

离岸公司的多账户处理 Multiple Bank Account For One Offshore Company

购买现成的离岸公司 Buy Current Offshore Company

离岸公司如何持有测试报告？ Owning Testing Report For Items- Offshore Company

离岸公司合法持有“副证”的问题 Co-License For Offshore Company

离岸公司的“直发”操作 Drop Ship Handling- Offshore Company

香港离岸公司需要注意的一些重要事项 Crucial Issues For HK Offshore Company

团队管理与企业架构

外贸企业奖惩制度的三大弊端 Three Diseases Of Reward & Punishment System

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如何打造高效外贸团队 Administration For Exporting Team

值得深思的“仆人式领导” Servant Leadership Is Considerable

Dont Buy A Pass Report Dont Buy A Pass Report

外贸团队管理的四维计划Leadership Of Four-Dimensional Plan

外贸行业的职业规划

不要做榴莲式业务员 Don’t Be A Salesman Like A Durian

跨行业与跨产品 Cross-Industry & Cross-Product

做业务并非最好和唯一的出路 Sales Is Not The Only And Best Way

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外贸SOHO前要想清楚的十个核心问题 10 Considerable Issues Before Being A SOHO

目标规划的注意事项 Tips To Set Your Goal

不要在一棵树上吊死 Don't Back Yourself Into A Corner

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买手真比销售有前途吗？ Is Buyer Better Than Sales

第七阶段：分层次市场开拓

美国市场的分析与开拓

美国零售连锁店的五种形式 5 Forms For Retail Chain Stores In The US

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美国客户对于AMS的强制性要求 AMS Compulsory Request For American Customers

美国主流市场的C-TPAT要求 C-TPAT Request For The US Market

美国市场的“大盒子”店？ Big-Box Stores In The US

美国客户合作需要的W-8BEN表格 W-8BEN Document For Cooperating Customers In The US

美国市场的HTS编码 HTS Code In The US

出口美国市场的PLI问题 PLI For US Market

模块化开发欧洲市场

欧洲市场的Taric Code问题 Taric Code For European Market

德语区国家不同的地址表达－德国、奥地利、瑞士 Address Differences In German Countries

德国市场的超市和连锁店 Supermarkets & Chain Stores In Germany

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Aldi Nord And Alid Sud InGermany

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法国邮政包裹如何在线追踪 Trace Parcel Online Through La Poste

英国本土邮编解析 Illustrate The Postcode Of The UK

新兴市场的开发和机遇

出口货物的CNPJ号 CNPJ For Exporting Goods

新兴市场的开发与机遇 Summary Course For Latin American Market

“智利制造”的优势 The Strength Of MADE IN CHILE

出口俄罗斯市场的难题所在 Difficulties For Exporting To Russia

中东市场开发 Marketing For Middle East

出口伊朗市场的COC认证 COC Certificate For Exporting To Iran

再论中东市场 Analysis For Middle East Market

澳新市场的分析与开拓

亚洲市场的分析与开拓

欧洲市场的分析与开拓

业务开发与市场战略

市场战略与无序开发 Marketing V.S. Unordered Sales

给客人推荐新产品－附上德国公司的案例 Promote New Product To Customers

与大买家合作的六大要素 6 Elements To Cooperate With Big Customers

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让所谓的询盘辨别见鬼去吧！！！ Fuck The So-Called Inquiry Verification

第八阶段：辅助技能提升

外贸职场的红与黑

跳槽未必是上升捷径 Job-Hopping Maybe Not A Shortcut

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同事往往只是同事 Colleague Is Only Colleague 同事往往只是同事

为什么老业务员们不愿意带新人 Why Skilled Staff Are Not Willing To Train New Guys

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采购办机密

怎样的供货商属于“合适的”？ Which Kind Of Supplier Is Suitable?

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分享供应商只是一个美好的梦想 Vendors Sharing Is A Dream Only

外贸英语

电话沟通和当面交流的必要步骤 Essential Steps For Phone Call & Face-To-Face Meeting

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邮件和电话－孰先孰后？ Email V.S. Calling- Which Comes First?

邮件后电话跟进的经典案例 Example Phone Call Dialogue After Email

展会摊位里的简单对话 Short Discussion On The Booth At Fair

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你还在学“上辈子”的口语表达么？ Are You Learning The Really OLD Oral English?

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口语中常见的”Here You Go”和”There You Go”比较分析 Difference Between Here You Go

姓名的英文发音 Pronunciaton Of Names

给潜在客户打陌生电话 Cold Call To Potential Customers

简析英美口语表达的差异 Simple Course For Oral Practice Of AmE & BrE

“冷不防电话”需要注意的九个问题 Avoid 9 Cold Call Mistakes

如何打电话恭喜客户 Congratulate Customer By Phone

需要加定冠词THE的五个国家名 Definit Artrcle THE Before 5 Country Names

英文和法文中的“中国”与“智利” China And Chile In English And French

毅冰Friends

从外贸进口商视角看外贸

情趣女王带你走出国门

美式B2B营销及再评开发信