The Basics of Professional Corresponden
2016-07-08 14:04:47 0 举报AI智能生成
专业通信者是任何组织或企业中不可或缺的角色，他们负责确保信息的准确、及时和有效传递。他们的工作涵盖了从电子邮件、电话、会议，到编写报告和提案等各种形式的交流方式。专业通信者需要具备出色的书面和口头沟通能力，以及对特定行业和目标受众的深入理解。此外，他们还需要具备优秀的组织和项目管理技能，以便在多个项目和紧迫的截止日期之间进行有效的时间管理。专业通信者还需要具备高度的保密性和职业道德，因为他们经常需要处理敏感的商业信息。总的来说，专业通信者是连接组织内部和外部的关键桥梁，他们的工作对于维护公司的形象和推动业务发展起着至关重要的作用。
作者其他创作
大纲/内容
about the lecturer
the advantages of E-communication
Immediate
build relationship with e-mail
cheap
only talk about public topoic
since other people may see the email
Don't forgot the phone,when something is up/people get confused
maintain confidentiality
do not e-mail angry
it's kind of a reflection of you
how we loook
what we say
how we say it
what we do
the subject line
less then 7 words
on which concern with simple terms
Do Not use ALL CAPITAL LETTER, identified as junk letters
look like AD
Only first letter capitalize
most important word shall be typed at the begining of the main part
don't use HI,HELLO on subject line
look like AD
only talk about the e-mail
begning with Dear Mr./Mrs./Ms. ,and Dr./Prof. if they have a title
don't know-Ms
Don't use just JOHN(first name)
dear is more emotional
beginning at Good morning
more people
use and
Formality(语气)
use standard black font
abbreviation
少写简写 so that less misunderstanding occur
少用优先级 in case that too much of your email with priority would be ignored
not use get it or ok or something words,因为邮件并不完整
子主题
communicate as if it was written on company lessterhead
Attachment and File Names
attachment
only send attachment that it has been requested or required
ask whether it is ok for receivers when the attachment is larger than 500kb
File names
professional and logical
appropriately and formally
Prior E-mail and New One
start a new e-mail with relevant topic
to make things clearer
responding promptly
a staple of good professional communication
reply within 24 hours is ideal, while if we need more time just email them that "we will come back to you later."
General Rules to Good Writing in Professional Correspondence
Keep it short and to the point (since many people read email on their cellphones)
one thing rule, simple way, one thing in one email
syntax
sentence structure
more easy words
5 sentence rule, less is rude, more is a waste of time
structure
greeting
accompliment or self-introduction
reasons of this email
close message
signature
proof read
it is essential
when in doubt, have sb else read for you
people are busy/appreciate a complement/like to be thanked
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