5. Streamline process by reorganizing steps and to implement computer based process management
Poor coordination during the order-delivery process
Desired measures of To-Be process's performance
Capabilities Gap
What will need to be done
Manual based business process
3. To develop streamlined and computer based business process and to implement supply chain management process
4. Manual based process and poor coordination result in inefficiency and unproductivity
2. Access of information from one dept to another is time consuming and keeping track of all the information in paper based which can be easily lost.
TO-BE
Performance Gap
Measures of As-Is process's performance
AS-IS
What is done now
1. The current state of business process in the organisation has more manual and paper works.
