Membership Enrolment / Cancellation / Renewal
2016-09-13 22:41:26 0 举报
Membership Enrolment / Cancellation / Renewal 是一个用于管理会员注册、取消和续费的过程。在注册阶段,潜在会员需要填写相关信息并提交申请,经过审核后成为正式会员。在取消会员资格时,会员可以选择终止与组织的关系,同时可能需要支付一定的取消费用。续费则是会员在原有会员资格到期前,通过支付相应费用来延长会员有效期的行为。这个过程可以帮助组织维护会员数据库,确保会员信息的准确和完整,同时也有助于提高会员满意度和忠诚度。
作者其他创作
大纲/内容
Yes
Cancellation Request?
Reactivate account
Enrol Customer
End
Accepts?
No
Receive Call
Discuss Enrolment Program
Check if the member wants to keep same card details
Can account be reactivated?
Generate refund
Membership Enrolment / Cancellation / Renewal
Active Account?
Renewal Request?
Send out pack
Start
Refund required?
Claims Officer
Locate and verify account
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