999 service
2016-09-18 12:30:49 0 举报
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999服务，即紧急救援服务，是英国的一种全天候、全年无休的紧急医疗服务。它由英国国家医疗服务体系（NHS）提供，旨在为公众提供及时、有效的急救和医疗救助。无论是心脏病发作、交通事故还是其他突发状况，只要拨打999电话，专业的医护人员就会立即出动，为患者提供必要的救治措施。此外，999服务还涵盖了火灾、洪水等自然灾害的救援工作。总的来说，999服务是英国社会的重要组成部分，它的存在确保了公众在遇到紧急情况时能够得到及时的帮助。
作者其他创作
大纲/内容
Call to the local fire station
Call Back
Miss call
is Ambulance need?
Service Given
YES
Store Data
is miss call?
Provide 3rd party Call center number & rate
No
Ticket Closed
Check with outbound Call
major incident ?
999 Agent Call received CRM
End
Data input about incident
Small Fire
is Emergency?
Call to District Police Control
NO
Call to Highway Control
Emergency Situation
Tri party Call Conference
Ambulance
Non Emergency Situation
Call to the fire control room
Citizen Call to 999
is the location identified?
Start
try to know the location
Crime
Service Design
SMS to citizen Ambulance DriversContract Number
Call forward 103/16263
Pryority 2
Open Ticket
Supervisor will Collect the information
Call Forward to 100
is Police need?
Fire service Ambulance
in Dhaka ?
Query Entry to CMS
Call End and mark the number
Medical Emg
Call to Local Thana
is fake?
Fire
any location which is not covered by fire service or +one service
Fake Call
Call to Local Police
Road Accident
is Available?
Fire Incident Building collapses
Emergency police help?
with Scope
Road Accident
Pryority 1
+ One Ambulance Booking Service
NameLocationSituationProblemTime Stamp
Check CMS/Google search
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