APQC 模板

3.0正式调研实施(调研/预调研)

5.0调研结果发布及业务方同步

ICBU服务调研启动流程

11.0 Manage External Relationships

10.0 Manage Environmental Health and Safety (EHS)

7.0 Manage Information Technology

2.0调研整体方案制定及前期准备(客户群体/渠道/形式)

8.0 Manage Financial Resources

1.0品质保障或业务方发起，确定调研主题及目标

6.0 Develop and Manage Human Capital

4.0调研结果回收及分析