金砖笔记
2019-04-30 18:15:01 0 举报
AI智能生成
金砖会议时一名“小白鹭”的培训笔记
作者其他创作
大纲/内容
A.五国风情
Brazil
Country profiles
<ul><li>South America<br></li><li>Brasilia(capital)<br></li><li>Portugese(language)<br></li><li>Real(currency)<br></li></ul>
Tips in communication
<ul><li>Football<br></li><li>World Cup<br></li></ul>
Taboos
<ul><li>purple, brown-yellow<br></li><li>Don't give sb. handkerchief or knife<br></li><li>the gesture of OK<br></li><li>number: 13, 666(the symbol of devil)</li></ul>
Russia
Country profiles
<ul><li>Europe Asia <br></li><li>Moscow(capital)<br></li><li>Russian(language)<br></li><li>Ruble(currency)</li></ul>
Preferences
<ul><li>shake hands<br></li><li>number: 7 <br></li><li>salt, horse, sunflower<br></li></ul>
Taboos
<ul><li>black, funeral, candle, knife</li><li>rabbit, black cat<br></li><li>left hand<br></li><li>the color of flowers over 3 kinds<br></li><li>number: 13, 666, Friday</li></ul>
India
Country profiles
<ul><li>South Asia<br></li><li>New Delhi(capital)<br></li><li>Hindi(language)<br></li><li><span>Rupee</span>(currency)</li></ul>
Tips in communication
<ul><li>nameste <br></li><li>shaking head means yes, nodding means no<br></li></ul>
Taboos
<ul><li>number: 1, 3, 7<br></li><li>whistle, kiss, left hand <br></li><li>white, crescent moon, Lily<br></li><li>turtle, crane<br></li></ul>
China
Country profiles
<ul><li>East Asia<br></li><li>Beijing(capital)<br></li><li>Chinese(language)<br></li><li>RMB(currency)<br></li><li>9.6 million square kilometers(territory) <br></li><li>1.4 billion(population)<br></li></ul>
Preferences
<ul><li>red, tea, even<br></li><li>applause</li><li>dragon, phoenix<br></li><li>peony<br></li></ul>
Taboos
<ul><li>number:4, odd<br></li><li>give others umbrellas, clocks or white things as gifts<br></li></ul>
South Africa
Country profiles
<ul><li>South Africa<br></li><li>Capital<br>Cape Town(legislative capital) <br>Tshwane(administrative capital)<br><a target="_blank">Bloemfontein(judicial capital)</a><br></li><li>Afrikaans、English(language)<br></li><li><span>Rand</span>(currency)</li><li>55 million(population)</li><li>Race:<br>80.2% Black<br>8.8% Colored<br>11% White</li></ul>
Preferences
<ul><li>shake hands <br></li><li>the gesture of Hi<br></li><li>feather<br></li></ul>
Taboos
<ul><li>Don't take photo.<br></li><li>Don't comment on Whites or Blacks.<br></li><li>number: 13, Friday</li></ul>
<b>Common Taboos</b>
Don't talk about religion, politics, economy and cultural differences. <br>Don't use your left hand as possible as you can. (Most foreigners think the left hand is dirty.)
B.厦门风情
<b>Local dishes and snacks</b>
Fried Oyster omelet(海蛎煎)
made of oyster,ham and egg
saefood,less salty,sour and sweet(because of ketchup)
often sold in night markets, cheap, about ¥20
Satay Noodles(沙茶面)
made of noodles,satay,peanuts,shrimp,pork,squid rings<br>(You can also choose what you like to de topping.)
a rich aroma, a little spicy
often sold in everywhere, cheap, about ¥20
Worm Jelly(土笋冻)
made of sandworm, like jelly(It's a special snacks.)
often sold in night markets, cheap, about ¥15
Fish Balls(鱼丸)
made of fish and the stuffedd could be pork, beef or solid<br>(You could have fishballs with soup or as a kind of topping or dipped in sauce )
often sold in everywhere, cheap, about ¥15
Stuffed Biscuits(馅饼)
made of floor, muug bean, ormosia, chestnut etc.
sweet or salty (it depends what stuffed)
famous brands
Mrs.Zhao's store/Sunlight Rock/Mr.Chen Guanxi
Peanut Crisp(花生酥)
made of peanut, white sesame, sugar
sweet,hard, as a kind of dessert
Spring Rolls(春卷)
made of bean sprout, vegetables, pork, vermicelli(粉丝)
It can be fried or straightly be enjoyed.
Spicy Fried Rolls(五香卷)
made of pork, onion, soybean skin, tofu etc.
deep fried, spicy
How to suggest
<ul><li>I'd suggest/recommend you…<br></li><li>Maybe/Perhaps you could try…<br></li></ul>
Where could enjoy
<ul><li>Gulang/Piano Island<br></li><li>Zhongshan Pedesrain Street<br></li><li>street stalls<br></li></ul>
<b>Local tourist attractions</b>
Gulang/Piano Island<br>
Mr.Zheng Chenggong
our national hero——recovered TaiWan and resisted Japanese invaders<br>protect us from typhoon(there is saying that…)
<ul><li>Former Consulate General of Japan<br></li><li>Catholic Church<br></li></ul>
Zhongshan Road
<ul><li>pedestrian street<br></li><li>shopping center<br>local snacks(There be句型)</li><li>overhang(旗楼)<br></li></ul><ol><li>protect people from sunshine or keep cool<br></li><li>social places<br></li><li>Kids could play here together.<br></li></ol>
Local traditions and customs
Mooncake Gambling
<ul><li>Gambling was origined from imperial exam.<br></li><li>use six tossing dics to make different assemble<br></li><li>There are six grades:NO.1 scholar, NO.2 - 6 scholar<br></li></ul> (according to the different assembles).<br><ul><li>According to the rule, you will reward different prize.<br></li></ul><br>
Local taboos
<ul><li>stick chopsticks in rice when having dinner<br>the chopsticks like incense sticks.<br>(It seems that you are sacrificing your ancestors.)</li></ul>
<ul><li>serve a guest six dishes of cooked food<br>(It seems like death row prisoners' last meal in Qing Dynasty.)</li></ul>
<ul><li>turn a fish over to get the meat<br>(There are many fishermen in Amoy, the action is unlucky.)<br>We can take away fish bones to get the meat.<br></li></ul>
Describe a city
nice / wonderful / great / excellent<br>amazing / stunning / gorgeous / terrific
C.突发情况处理
听不懂外宾的问题
原则
切记:<b>不可不懂装懂</b>,可再次礼貌地向外宾询问
解决方法
<ol><li>重复问题<br>May I beg you pardon?<br>Sorry, I didn't quite catch the question. Could you ask again?<br> Sorry, I missed that one. Could you repeat it? </li><li>换个说法<br>Could you please rephrase/paraphrase your question?<br>Could you put it in a simple way?</li><li>反问<br>So, are you saying that… is that right?<br>Just to make sure I've got this right. Are you saying that…</li></ol>
思路整理
Well, it's really hard to say. Let me think about it.
D.基本急救处理
<b>How to give comfort</b><br>
What's wrong?Do you need any help?<br>What can I do for you?<br>Please take a seat!<br>Don't worry, let me help you.<br>Take it easy, somebody has calling the ambulance. Doctor is coming.<br>You'll be fine, I'll be here with you.
DRABC
D(Danger)
Check for any danger around
R(Response)
<ul><li>Check for response<b> </b>(<b>Slap lightly and shout loudly</b>)<br>"Can you hear me?","What's your name?"</li></ul>
A(Airway)
Clearing and opening the airway
B(Breathing)
Look Listen Feel
<b>C(Circulation) - CPR</b>
Assist Breathing(Mouth-to-Mouth)<br><b>30 times pressing the chest and blowing up mouth twice, after 5 groups, check his condition</b>
How to call for help
<ul><li>Ask someone around you to help you call 120<br></li></ul> "Excuse me, have you got a mobile phone?"<br> "Coud you call a ambulance? There's an unconscious…"
<ul><li>Dail the 120 hotline<br>1. Hello, 120, I need an emergency ambulance.<br>2. The patient is … (describe conditions: age, sex, the conditon of an injury)<br>For example: <br> The patient is an old man, and now he is touching his chest. It seems that he is breathing with difficulty. <br>3. We are now at … (position)<br>For example: <br> We are now at the gate of Haide Park. <br>4. Pealse come and help. My phone number is …, please keep in touch. Thank you.</li></ul>
E.急救常识
Urgent health problems & Symptoms
words
<ul><li>a snake bit<br></li><li>bleeding<br></li><li>a sprained ankle<br></li><li>choking<br></li><li>burns<br></li><li>vomiting/diarrhea<br></li><li>a broken arm<br></li><li>a heart attack<br></li><li>food poisoning<br></li><li>allergy<br></li><li>asthma(哮喘)<br></li></ul>
sentences
<ul><li>I've got a pain in my …<br></li><li>I'm down with…<br></li><li>I think I'm suffering …<br></li><li>I'm under the weather.<br></li><li>I'm not feeling myself. <br></li></ul>
symptoms
<ul><li>cold, look pale, sweaty<br></li><li>rapid and weak pulse<br></li><li>rapid/weak breathing<br></li></ul>
<b>Heat Stroke</b>
Recognition
<ul><li>headache<br></li><li>nausea and vomiting(反胃作呕)<br></li><li>dizziness/confusion/instability(头晕)<br></li><li>high temperature<br></li><li>seizures(癫痫)<br></li></ul>
General Management
<ul><li><b>move to cool place</b><br></li><li>reduce clothing<br></li><li>rest, reassure and monitor<br></li><li>give plenty of fluids with <b>salt</b><br></li><li>seek medical assistance<br></li></ul>
Soft Tissue Injury
Management
<ul><li>R(Rest)<br>Let the injured foot rest fully.</li></ul>
<ul><li>I(Ice)<br>Put an ice pack on the ankle to reduce the swelling.</li></ul>
<ul><li>C(Compression)<br>Bandage up his injured physical injury.</li></ul>
<ul><li>E(Elevation)<br>Have the victim sit down and elevate the foot.</li></ul>
Dislocation
<ul><li>Do be cared<br>terrible pain<br>strange shape<br>can't move</li><li>Notice<br>Don't re-align the limb<br>Support the limb in the position found<br>Seek urgent medical help </li></ul>
F.必备词汇
Volunteer Centers
<ul><li>Information Desk<br></li><li>Meeting Venues<br></li><li>Press Center<br></li><li>Platform/Rostrum<br></li><li>VIP Box<br></li><li>Conference Room<br></li><li>Round Desk Meeting Room<br></li><li>Bilateral Meeting Room<br></li><li>Prayer Room<br></li><li>Reception Room<br></li><li>Medical Center<br></li><li>Entrance<br></li><li>Exit<br></li><li>Emergency Exit<br></li><li>Toilet/Restroom/Bathroom<br></li><li>Fire Hydrant Cabinet<br></li></ul>
How to start a conversation
<ul><li>Weather<br></li><li>Trip<br></li><li>Things around you<br></li><li>Sightseeing on the way<br></li></ul>
<b>Magic Sentences</b>
<ul><li>How was your trip?<br></li><li>Don't worry, please, I'll find someone to handle it.<br></li><li>Excuse me, sir. Do you mean you lost your room key?<br></li><li>(Silence is gold.)<br></li></ul>
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