TORY-SCW

Quality Control Department

About Service

Customer Complain

What Complain it is ?

Yes

Product Return

4.Relevant information from Domestic Or overseas supervision department

No

Sale Deparment

Products quality complain

Service Complain

Submit the customer complain form

Customer complain & investigation procedure

Production Deparment

Correction & PrecautionControl Form

About Quality

Record in the company system and analyzing the problems with result feedback.

Customer

Result Feedback

About Others

Monitoring & follow the feedback

2.Market survey & research

3.Customer satisfaction research

Test & analyze the same batch products

Other Complain