Service Report Dealing Flowchart
2018-03-28 15:18:18 1 举报
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Service Workflow
作者其他创作
大纲/内容
YES
NO
TS Support
Test Feedback
Problem Solved
Case Closed
Software or Hardware
Permitted By Headquater
Defective Spare Collection
Provide Spare to Engineer
New Software
Software Crash or BUG
Stock Check
Reply with Test Plan
Case Receive
With Local Stock
Hardware
All the mails should be well known by headquarter
Software BUG Report
Cause Located
Crash
Provide Software
Spares Claim
Onsite Maintenance(Dealer's Engineer)
BUG
Service and Spare Claim Report Form
Spares Supplementary Request Form
Software
Spare Usage Claim Verify
Without Local Stock
TS and Marketing Dept. Support
职业：售后服务区域经理
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