ASR
④
Customer
Online Call Center
⑤
⑬
Sykes device
⑱
⑲
⑳
⑫
SSL
⑭
Knowledge Graph
⑧
③
Semantic Analysis
answer construct
Sykes Servers
vpn
⑩
⑥
Phone
⑯
workflow template
⑨
Process Management
MRCP Server
⑰
Iflytek Servers in HeFei
①
⑦
TTS
⑮
Iflytek device
Iflytek Servers in South China
②
⑪