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Community Management

2019-01-16 11:40:37   0  举报

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Community Management

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大纲/内容

Billing

Finalize

Spaceman 自检

Account Manager Check & Waive

Member Email Check & Waive

Zendesk for Luuk Approval

Done

First Notice

月初账单邮件/微信确认

Tip：前期尽量拒绝special request

Sales

Tour

Leads

Walk in

Salesforce

NMD

Wechat

Website

Douyin ...

Baidu

Follow Up

Wechat

Sign Contract

Salesforce

Complete Opportunity

Send paperwork

Spacestation

Make Contract

Download Contract

Occupancy Map Mark

Offline

Send Contract & Wait Sign Back

公司-营业执照Copy

个人-身份证复印件

MIMO

反检查机制

系统走MO流程后自动发邮件

Operation

Purchase

OPEX

Variable (Manual)

Staples 史泰博

底单日常收集

月底账单核对

Buyhouse 代采

Taobao/JD/Amazon/Dangdang/Suning+...

月底账单核对

Variable (Auto)

Google Sheet

Fruit

底单日常收集

月底账单核对

固定时间和数量配送送抵后再根据底单Key数据进OPEX

Beer

底单日常收集

月底账单核对

Tea

底单日常收集

月底账单核对

Coffee

底单日常收集

月底账单核对

Milk

底单日常收集

月底账单核对

固定时间和数量配送送抵后再根据底单Key数据进OPEX

Member Event

做表格

Staff Event？

Ayi/Baoan OT

Maintenance

Variable项之前是直接问Audrey要

Hongmo Printing

月底账单核对

物业水电费

Fixed

Internet & TV Data Center Pest Control (Service Contracts) Security (Guard) Fees Plants (Service Contracts) Shredding (Service Contracts) Print / Copy Lease Maintenance Scent Spray Cleaning Staff Music License Telephone Water (Service Contracts) Coffee Machine

每次服务Check+底单归档

月底邮件费用确认即回复邮件

财务直接拨款给Vendor

Spacestation

Set Up

点头像Change Home Location

检索框

1. 左上角Location

2. Building

Announcements

Milestone

Upcoming price changes