z坐席助手

（主应用）Application

    socket: WebSocketClass;  websocket 对象    domFactory: DomFactory;  dom对象    liaisonHistoryId: string;  联络历史id    status: AppStatus;  坐席拨打状态    token: string;   服务器校验令牌    options: Options; 用户传入的参数    isPopup: boolean;  是否主动弹窗    startParams: HistoryParams;    position: \"left\" | \"right\"; 

操作dom的类DomUtil

数据状态AppState

    dialogData: MessageData[];     flowEngineAnswers: FlowEngineAnswer[];     replyKnowledgeAnswers: ReplyKnowledgeAnswer[];    talkTime: string;     customerInfo: CustomerInfo;    portraits: string[];     superviseMessage: string[];     superviseFlag: boolean;    aidKnowledgeSearchTops: any[];

创建websocket的类WebSocketClass

    options: Options;  用户传传入的参数    url: string;   websocket连接url    ws: WebSocket;  websocket 对象    timeout: number;   超时时间    timer: NodeJS.Timer;  心跳定时器    isHeart = false;    isHandClose = false;   是否手动关闭    status: SocketStatus;   websocket状态

    heartCheck();  心跳检测方法    reCreate();  重新连接websocket    connect();   websocket连接    close(); websocket 断开连接    send(message:string);  发送消息    initEventListener(); 监听websocket事件

发布订阅EventEmitter

DOM对象DOMFactory

    createWrapper(): HTMLElement;     createRing(): HTMLElement;     createDialogBox(): HTMLElement;    createCustomer(): HTMLElement;    createPortrait(): HTMLElement;     createKnowledge(): HTMLElement;     createProcess(): HTMLElement;     createHotspot(): HTMLElement;     createSummary(): HTMLElement;     createHistory(): HTMLElement;    wrapperElement: HTMLElement;    suspensionElement: HTMLElement;

入口函数createApp(hostNameParams：{ apiHost: string;socketHost: string;})：入口函数创建接受接口和websocket的服务器地址，创建Application对象，返回application的方法application.start;application.ringOff;application.setCustomerInfo;application.checkout;application.checkIn;

HistoryParams

liaisonHistoryId: string; callId: string; recordId: string; recordTimestamp: string;