快速回复邮件的常用说法
场景一:Reply Follow Case
较正式
较灵活
其它方式
场景二:Ask sb. to do sth
较正式和谦和:
较简洁:
命令式(适合领导对下属)
场景三:Agree or Confirm
多种表达方式
Sure I am OK with it.
It works for me.
Fine with me.
Confirm
用好这些词你的邮件沟通更高效
明确行动和责任归属的词(Clarify)
常用词:Own, drive, accountable
示例:
①The support team should own this case
②I will drive the project landing
③I will hold you accountable for the whole project.
推动事情进展的词
常用词:Push》accelerate, expedite
示例
① I will Push the vendor harder to speed up
② Could you please expedite to fix the issue?
③ We have to acclerate the process of contract sign off.
告知事情发展进度的词
常用词:inform , update , share
示例
① I would like to inform you that we have just completed the task.
② I will keep you updated.
③ I want to share the process with you.
凝聚团队力量的词
常用词:collaborate , partner , cooperate
示例
① Sales team needs to closely collaborate with services team to drive value selling.
②We can partner with marketing team to identify the white space market.
③Let's cooperate with our customers to achieve greater success.
调动资源求帮助的词(Request)
常用词:Orchestrate, leverage , escalate
示例
①Tom knows how to orchestrate the resources to achieve his goal.
②You can leverage finance team's support to get this done.
③This case needs to be escalated to the next level manager.