Problem Solving Process

流程

Yes

Is The Potential Cause a Root Cause?

No

Implement and Verify Interim (Containment) Actions - D3

判定

SELECT LIKELY CAUSES

Implement Permanent Corrective Actions - D6

Identify Possible Corrective Actions

Recognize The Team and/or Individuals - D8

Identify Potential Causes

Prevent Recurrence - D7

Define and Verify Root Causes - D4

Select the Team - D1

Describe The Problem - D2

Prepare for 8D Process

Verify Corrective Actions - D5