客户服务流程

Confirm&revise SAP Account

Collect Auto Sample Weekly

Low core=7 or action required?

Monthly Report （YX）

Send ACS Invitation to Customer

Low Score&CFS follow up （YX）

Score for Agilent

Agilent receive the ACS result （YX）

Token Gift Sending（Li Cheng）

Combine&edit Error Sample Report weekly（Blank&Agilent Email)

Identify Valid Sample