6-2
Disconnect
No
Welcome Message
2-2
4-1
Special Day Message
Yes
3-1
OOH Check
Language=Italian for Italian RP/DNIS\u2028Language=French for French RP/DNIS
3 – Option 3
Emergency Message
5-1
Leave Voicemail(It does not support this type of graphics)
Overflow 10 sec
2- Option 2
6-1
1-1
One of skills –“Italian”/“French” Level 5;One of VQs: VQ_Italian/VQ_French;Wait time = 10 secRouting logic Time in Ready state
7-2
2-1
Main Callflow
1- Option 1
No input
OOH Message
One for\u2028 each Langugae
IVR Menu3 attempts
Check for Emergency
Route to Agent(It does not support this type of graphics)
5-2
Call Data BlockCustomerPhoneNumber=ANI\u2028DialedNumber=DNIS\u2028Language= see comment(It does not support this type of graphics)
Closed
Routing Point(It does not support this type of graphics)
7-1
One of skills –“Italian”/“French” Level 0;One of VQs: VQ_Italian/VQ_French;Wait time = 99999 secRouting logic Time in Ready state
Special Day Check
4-2
3-2
