NOT PASS
Customer Pay
Quality Check
Failure Found
NO
Check OOW Price
Artifcial Damage？
CollectDeliver&Send&Be Picked
Recipient InformationOf Delivery
Sale Store
Receive&Contact Customer to Pick Phones
Reflash
YES
Get Back Phones
Send to Hardware Repair Center
Receive Payment From Customer
Inquire Customer Repair or Not
Package & Dispatch
Repair
Repair Point Up to L1
Check Wether in Warranty Period
PASS
Inquire customer repair or not
Out of Warranty Period?
SoftwareIssue？
Collection Point
Customer
Gionee After-Sales Repair Process V1.2
Receive & Key in CRM
