DAP流程 V2.3 英 内部
2017-10-30 00:00:35 3 举报Gionee DAP Process V2.3 For Internal Use
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大纲/内容
meet the standards of DAP
Withing 15 days from purchasing
NO
1.
Paid RefurbishService can be provide
Gionee DAP Process V2.3 For Internal Use
Sales-Store Detect?
Replenish new phones to sales store
Provide Detection Job-Sheet
Deliver to After-sales or Ask AS to send to After-Sales for detect
6.
Take Detection Job-Sheet to Sales Store
WarehousingRegistration
Return to Sales Store to handle by themself
Notes：
After-Sales
Swap For Customer #1
Gionee
2.
DetectAgain
YES
Failure Found
Deliver to After-sales or Ask AS to send to After-Sales
Return to Customers
Package the phones and give to Account Executive
Deliver orSend to After-Sales for detect
Recipient InformationOf Delivery
Meet the standards of DAP
Customer
Collect the phones &Follow repair process
5.
4.
-------------------------------------------LINE:
Follow the repair process
Sales Store
Deliver orBring to After-Sales
AS
Swap For Customer #2
Swap Reject
For the detection criteria please refer to \"DOA & DAP Detection Criteria V1.1\"
Customer do not need to pay first when using EMS with this addressDelivery fee would be charged in some cases
Send to the HQ of Gionee Thailand
Get new phones
3.
Send phones to After-Sales
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