N
1. NAV Create Transfer Order3. Pick Up New Machines According to the Material Requisition Form
Customer Agree
1. Retrieve Machines from the Unpacking Team
1. Print Shipping Label2.Print Replacement Form3.Pack and Ship
1. Communication With Customer The Replacement Plan
SWAP Process Flow
Intercept Machine
Warehouse Staff
2. Prepare Materials According to the Transfer Order
Product Preparation
GC-Auto Triger
Communication Plan
1. Continue Repair or Return
Package and ship
CC Specialist
1. Determine Whether It Meets the SWAP Process
SWAP Specialists
Y
1. Update The Final Replacement Plan
Case Close
1. Machine Interception by Set Rules2.Caselist Automatically Creates Machine Information
Update New Warranty In GC platform
Distribute Case
1. Initial Setup of Replacement Plan
