[NEXT] Support Process_20180504
2018-05-07 15:35:50 0 举报next support process
作者其他创作
大纲/内容
Defect process
Formalize KT together with IBUY Support
Y
I analyze and solve issue
User
I follow the bible to solve the issue
I can follow bible to solve issue
I meet an issue on cash till/cashout and call helpdesk
Ayalyze and provide the solution
Close Ticket
N
Issue is solved
I can follow the bible to solve issue
Helpdesk
IBUY Support
Openbravo
Infra Support
Product
![[NEXT] Support Duty Process_20180627](https://www.processon.com/chart_image/template/thumb/5b332309e4b0d97b0242ff85.png?tid=5b332309e4b0d97b0242ff83)
![[NEXT] Support Process_20180627](https://www.processon.com/chart_image/template/thumb/5b32cdf1e4b063f71f49ca38.png?tid=5b32cdf1e4b063f71f49ca36)
![[NEXT] Support Process_20180504](https://www.processon.com/chart_image/template/thumb/5aea5aa4e4b039625afeb391.png?tid=5aea5aa4e4b039625afeb38f)
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