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共享物流

2021-04-09 15:32:00   20  举报

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AI智能生成

物流

数据分析

作者其他创作

大纲/内容

查询通道

共享区→\\192.168.10.254\物流查询\eBay\eBay一部

物流分类

橙联

橙联经济：EE

没有尾程信息

橙联标准：ES

有尾程信息

EMS

大件货物流：EB736331003CN

E邮宝

一般LXXXXXXXXXXCN

有尾程信息

经济物流

一般UXXXXXXXXXXCN

不会有尾程信息

海外仓物流

查询步骤

筛选订单

广州仓订单

物流状态

查询不到

单个订单核查：有问题订单发给芷姗/仓库询问原因

成功签收

发好评信

1.筛选问题订单（备注空白）

2.批量筛选发好评信： Dear friend, How are you doing today? I hope everything goes well. Thank you so much for your purchase from our store. I am writing to you because we are wondering whether you have received your order or not. If you have received it, could you please leave a positive feedback for us? If the item still doesn't arrive there, please don't worry, you can track on the website http://www.17track.net/en or contact us through this letter. Our Customer Service Department will check your order and solve the problem well soon. Have a nice day!

到达待取

联系客人，叫客人去拿： Hello How are you? I just check that the item has been transit to your local post office now, Would you mind kindly check and take it? Any question on it,Please feel free to contact us. Best regards

投递失败

可能异常

异常订单再查询一次物流，筛选出真正异常订单

联系客人补发还是退款： Hello, Sorry to let you know that your package was returned to me for some unknown reason. In this situation, May I ask do you want to get a new replacement OR full refund? If you have any idea, please let me know. Sorry for the inconvenience caused to you. Best regards,

运输过久

发物流信询问：用模板 Hello, Sorry to bother you I just noticed there has no further shipping status for the package. Please don't worry ,I will ask my local post office to check what is the problem ,then let you know if there has any update Appreciate your patience Best regards,

运输途中

先不理

专线/海外仓订单

查询不到

同广州仓

成功签收

同广州仓

到达待取

同广州仓

可能异常

同广州仓（一般很少发生）,有的话单个订单核查，发物流信

运输过久